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HP Recommended
HP 240 G3
Microsoft Windows 10 (64-bit)

Hi

 

I need help to find the right driver or drivers.

 

HP 240 G3
L9H06LP#ABM

 

PCI encryption/decryption controller PCI\VEN_8086&DEV_0F18&SUBSYS_220F103C&REV_0E\3&11583659&0&D0 The drivers for this device are not installed.
PCI device PCI\VEN_10EC&DEV_5229&SUBSYS_220F103C&REV_01\4&39E504DE&0&00E2 The drivers for this device are not installed.
ACPI\HPQ6001\2&DABA3FF&1 The drivers for this device are not installed.
ACPI\INT33FC\1 The drivers for this device are not installed.
ACPI\INT33FC\2 The drivers for this device are not installed.
ACPI\INT33FC\3 The drivers for this device are not installed.
ACPI\INT33BD\1 The drivers for this device are not installed.

 

Many thanks

Tom

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Since I don't work for or represent HP, unfortunately I would not be able to help you any further.

 

You can contact the HP Executive Team at the link below and if I were you, I would be more professional when communicating with them than you were to me in your last reply. 

 

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

 

While I realize you were not directing your comments to me personally, nonetheless it is discourteous of a stranger to write to another stranger using profanity, and goes against the forum rules of participation, which I encourage you to read carefully.

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

 

I completely agree with your sentiments about the notebook not having a fan.   I just believe that you should express your thoughts in a professional manner in a public forum, where folks are supposed to be friendly with each other.

 

That is my opinion.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need these drivers...

 

PCI encryption/decryption controller

 

This package provides the Intel Trusted Execution Engine Interface (TXE) Driver for the supported notebook models running a supported operating system. The Intel Trusted Execution Engine Interface enables the Secure Boot and provides services required for platform security features such as Intel Platform Trust Technology (Intel PPT).

 

http://ftp.hp.com/pub/softpaq/sp65001-65500/sp65473.exe

 

PCI device PCI\VEN_10EC&DEV_5229:

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69610.exe

 

ACPI\HPQ6001

 

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71829.exe

 

ACPI\INT33FC\1 ACPI\INT33FC\2  ACPI\INT33FC\3 

 

This package provides the Intel General-Purpose Input/Output (GPIO) Host Controller Driver which enables devices that require the use of GPIO pins on the system. This package is provided for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69586.exe

 

ACPI\INT33BD:

 

This package provides the driver that enables the Intel Sideband Fabric device. Intel Sideband Fabric Device Driver is a bridge to the Intel Dynamic Platform and Thermal Framework. This package is provided for supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69596.exe

HP Recommended

Hi

 

Thanks for your reply.

 

After much consultation and testing, it seems the problem is with the motherboard.  

Utterly ridiculous that solving the problem of USB ports not sending data is by replacing the

whole motherboard !!

 

This leads me to a series of complaints.

 

HP WHY do you sell laptops without a fan ??

DO you think they will not overheat ? Wrong, this one overheated. And why did it overheat ?

Because it didn't have a f***ing fan.

 

HP if you must be so F***ing stupid as to sell a laptop without a fan. Make sure the person buying knows that it 

does not have a fan. Put a sticker on the laptop saying that this product has a heat disspator instead of a fan.

 

I would be grateful if you could give me your opinion and other email addresses to which I can raise this issue.

 

Thanks

Extranjero

 

 

HP Recommended

You're very welcome.

 

Since I don't work for or represent HP, unfortunately I would not be able to help you any further.

 

You can contact the HP Executive Team at the link below and if I were you, I would be more professional when communicating with them than you were to me in your last reply. 

 

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

 

While I realize you were not directing your comments to me personally, nonetheless it is discourteous of a stranger to write to another stranger using profanity, and goes against the forum rules of participation, which I encourage you to read carefully.

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

 

I completely agree with your sentiments about the notebook not having a fan.   I just believe that you should express your thoughts in a professional manner in a public forum, where folks are supposed to be friendly with each other.

 

That is my opinion.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.