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‎04-06-2020 12:30 AM

HP Recommended
Product: HP Compaq 6710b
Operating System: Microsoft Windows 10 (32-bit)

After installing Windows 10 a driver is missing:

PCI Express Root Complex

Device ACPI\HPQ0004\3&b1bfb68&0 requires further installation.

 

Can someone help me out?

 

Thanks!

Marc

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-06-2020 07:34 AM

HP Recommended

Hi, Marc:

 

You need this driver...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

View solution in original post

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3 REPLIES 3

‎04-06-2020 07:34 AM

HP Recommended

Hi, Marc:

 

You need this driver...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

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‎04-07-2020 12:25 AM

HP Recommended

Hi Paul, thanks! It works,

have a nice day!

Marc

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‎04-07-2020 06:56 AM

HP Recommended

You're very welcome, Marc.

 

You have a nice day too, and stay well!

 

Paul

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