• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
EliteBook 8440p
Microsoft Windows 10 (64-bit)

Hi Community,

 

I have an Elitebook 8440p that I recently upgraded to Windows 10 64-bit. Device Manager says I am missing my PCI Serial Port Driver:

 

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver.

 

Hardware ID:

PCI\VEN_8086&DEV_3B67&SUBSYS_172B103C&REV_06

PCI\VEN_8086&DEV_3B67&SUBSYS_172B103C

PCI\VEN_8086&DEV_3B67&CC_070002

PCI\VEN_8086&DEV_3B67&CC_0700

 

Do you know where I can get the correct driver to resolve this issue?

 

Thanks in advance!

1 REPLY 1
HP Recommended

Hi:

 

You need this driver for that device...

 

https://ftp.hp.com/pub/softpaq/sp59501-60000/sp59684.exe

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.