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HP Recommended
pavilion 6006 tu
Microsoft Windows 10 (64-bit)

where can I get "PCI\VEN_10EC&DEV_5209&SUBSYS_1658103C&REV_01" drivers and "USB\VID_138A&PID_0018&REV_0078" drivers as my laptop shows unknown PCI device and an unknown device .....thanks in advance

1 REPLY 1
HP Recommended

Hi:

 

For the first device, you need to install the Realtek SD card reader driver.

 

Use the one directly from Realtek at the link below...first file on the list.  Download, unzip and run the setup application.

 

Card Reader Solutions > Card Reader Controllers Software - REALTEK

 

For the second device you will need to manually install this driver as follows...

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

 

Run the file.  It will most likely not install the unknown device.

 

Go to the device manager.  Click on the Unknown device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the 'Browse my computer for drivers' option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp58900.

 

Make sure the Include subfolders box is checked and the driver should install.

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