• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-11-2024 09:36 PM - edited ‎06-11-2024 09:38 PM

HP Recommended
Product: Spectre 14

Hi,

I upgraded my NVMe SSD of the HP Spectre Laptop 14-ea0538TU, i5-1135G7 with 16 GBLPDDR Ram to Samsung 990 PRO 1TB. The issue is I am not getting gen 4.0 speeds. Samsung Magician software that I installed shows the NVMe SSD is operating at Gen 3.0 speeds and is unable to get the information for interface or the driver. I have installed Intel drivers for working with this SSD.

 

The crucial website says the laptop supports Gen 4.0 SSD

HP - Compaq HP Spectre x360 Convertible 14-ea0538TU | SSD Upgrades | Crucial.com

 

But I am unable to get anywhere from Internet the PCIe Generation of the laptop. Could anyone clarify the PCIe Generation of 14-ea0538TU and whether I can use and get Gen 4.0 speeds for SSDs?

 

Thanks in advance

Tags (1)
Category:
1 REPLY 1

‎06-12-2024 12:48 AM

HP Recommended

@Gizauto 

 

Its specs

 

          https://support.hp.com/id-en/document/c07690710

 

It has 512 GB PCIe® NVMe™ TLC M.2 SSD drive which is PCIe Gen 3. You can install Gen 4 drive (backward compatible) BUT it only runs at Gen 3 speed.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.