• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 15-bs0xx
Microsoft Windows 10 (64-bit)

Hi, my laptop took a knock. The hinge has broken away from the display back cover. I need a new display back cover. The laptop is HP 15-bs0xx. The laptop model is: 3168NGW.  Please can you tell me the exact display back cover part number that I should be buying. Kind regards, Steve

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Without the complete product name or product number, it will be difficult to help you.

 

See the method described in my signature to get that information eadily.

 

Post in here in your next response .

The following list is from the Illustrated parts list in the  Maintenance & Service guide for your notebook model series.

It is quite extensive

http://h10032.www1.hp.com/ctg/Manual/c05493257

Here is the list of the display back cover part numbers by color

Natural silver L03439-001

Natural silver for use in 15-bs2xx models L19443-001

Silk gold, includes silver logo L03440-001

Silk gold, includes silk gold logo L02818-001

Smoke gray L13904-001

Marine blue  L13905-001

Amethyst purple L13906-001

Pale mint L13907-001

Sparkling black L03442-001

Jet black L13909-001

Empress red L03441-001

Scarlet red L19444-001

Rose goldL03443-001

Snow white, for use in full-featured models L13910-001

Snow white, for use in de-featured models L13908-001

Plum burgundy L13911-00



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

3 REPLIES 3
HP Recommended

Without the complete product name or product number, it will be difficult to help you.

 

See the method described in my signature to get that information eadily.

 

Post in here in your next response .

The following list is from the Illustrated parts list in the  Maintenance & Service guide for your notebook model series.

It is quite extensive

http://h10032.www1.hp.com/ctg/Manual/c05493257

Here is the list of the display back cover part numbers by color

Natural silver L03439-001

Natural silver for use in 15-bs2xx models L19443-001

Silk gold, includes silver logo L03440-001

Silk gold, includes silk gold logo L02818-001

Smoke gray L13904-001

Marine blue  L13905-001

Amethyst purple L13906-001

Pale mint L13907-001

Sparkling black L03442-001

Jet black L13909-001

Empress red L03441-001

Scarlet red L19444-001

Rose goldL03443-001

Snow white, for use in full-featured models L13910-001

Snow white, for use in de-featured models L13908-001

Plum burgundy L13911-00



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Hi Erico, many thanks for this information. Very useful and much appreciated. Steve

HP Recommended

You're welcome!



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.