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Dear,

I bought a second-hand laptop: HP ZBook Firefly 15 G8. Where can I check the complete hardware configuration based on the productID (1G3AV)Uand/or serial number (5CG2124...)?

Regards, Bart

1 REPLY 1
HP Recommended

Hi:

 

You can enter the serial number in the search window at the link below and it should provide a list of parts for that S/N:

 

HP PartSurfer

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