Password issues

[SavageB]

I need help with the administratot password or power on password 

[VikramTheGreat]

Hi @SavageB,

Welcome to the HP support community.

If you're seeing a prompt for an Administrator password or Power-On password on your HP device this mince your BIOS is locked.

• These passwords are set at the firmware level and are not resettable through Windows.
• If you or someone else set the password and forgot it, HP does not provide a master password for security reasons.
• Too many incorrect attempts may lock the system and display a System Disabled code

If you do not remember the password, then the pc needs to be repaired, where a system board or the component on it needs to be replaced, and this will be a fee-based support.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number. We value your privacy.

VikramTheGreat

HP Support