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‎08-22-2022 11:07 AM

HP Recommended
Product: HP Pavilion 15-au023cl (ENERGY STAR)

The case is swollen and bent.   The deformed case wont let the on/off switch operate.

Category:
1 REPLY 1

‎08-22-2022 04:04 PM

HP Recommended

Likely it is a swollen battery and needs to be disassembled and evaluated for repair options. 

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