Pavilion 15-cs2xxx laptop overheating, fans running high w/ minimal activity (cs2064st to be exact)

[ARL2929]

HP Pavilion 15-cs2064st
Intel Core i7-8565U CPU @ 1.80GHz, 1992 Mhz, 4 Cores, 8 Logical Processors

Windows 10 (64-bit)

Purchased new Nov 2019

ISSUE: CPU running hot/fans on high soon after startup despite low resource stress

For the last several months, my fans start running loudly (and sometimes don't reduce speed until I power down) within minutes of startup. I generally only do boring web-browsing/text-based work, but usually with many windows and many tabs open at a time, using one browser. The browser I use varies depending on my task, but they're all mainstream common browsers. Most my tabs are generally text plus typical amt of graphics (articles w/o tons of spam/ads), rarely videos, and I use an ad-blocker. The only game I play is Spider Solitaire (classic Windows XP style).

Main Point: I am not doing anything resource intensive, except maybe for RAM (but I upgraded my RAM from the original 8GB to 24GB just 3 months ago, so that is no longer a limiting factor as far as hardware goes). This problem began before the RAM upgrade.

* According to a hardware monitor (CPUID HWMonitor), all 4 cores of my Intel i7 are getting up to a max of 100C! When the fans start running high (usually not long after I start using the laptop), HWMonitor says 1 of the cores is generally running hotter than the others.

* My 1TB SSD (original) is nearly full (95%). This overheating/fan issue began before it got beyond 90% full.

* I always use it on a hard, flat surface, and the vents are not dusty/clogged.
* I completely shut down usually once daily/every other day. General daily usage is 1-4 hours, on-and-off.

Thanks in advance!

[Dilip_18]

Hi@ARL2929,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing Overheating issues with the HP Pavilion Laptop Fans are running high. 

I have a few recommendations 

• Update your Notebook computer to the latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 
• Try doing Reset PC Keep my files from windows and check if it works.

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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