• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Pavilion 15 cw 1xxx
Microsoft Windows 10 (64-bit)

It looks like everyone who has a HP cannot get more than 2.5 hour of battery life.

 

Not mine, not my daughter's (a newer version), nor my son.  Not even anyone in the searched forum.

 

HP needs to take off the box that it gets 8 to 9 hours.  It doesn't!

 

If anyone had this problem and fixed it, let me know.   The eco and battery settings don't add a minute to the lives of these machines.  I bought a 9 hour machine, and got a two hour machine.   The kids don't care, but I do.

1 REPLY 1
HP Recommended

@degarb

Thank you for posting on HP Support Community.

 

I understand that your HP notebook is not holding charge. Don't worry, as I'll be glad to help.

Learn how to get the most service and life from your HP notebook battery by following these industry-wide suggested best practices.

Click here: https://support.hp.com/in-en/document/c01297640 (refer to Battery care practices) 

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.