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HP Recommended
HP Pavilion 15.6 inch Laptop PC 15-eh1000 (2H5A6AV)
Microsoft Windows 11

Trying to find a replacement key cap for my 4 key on the number keypad on the right. I accidentally dragged something across the keyboard, and it popped off and broke. The hinge and cup appear to be okay. Though the laptop background is blue, the keys appear to be a charcoal gray. I have ordered a key from Laptop Keys, but it doesn't fit mine, and will never attempt to order from there again. Can anybody help me? Thanks!4 key for blue pavilion laptop.jpg

1 REPLY 1
HP Recommended

@GareBear22

 

Welcome to the HP support community.

 

I understand that you want to replace the keys on the keyboard, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.