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‎11-15-2023 07:31 PM

HP Recommended
Product: Pavilion 15T-EG300

32g or 64g?

 

I just ordered a new Pavilion 15T-EG300 i7-1360p

hp docs say 32g max

I see one for sale at a large online retailer configured with 64g

are the docs just not up to date? 

 

thank you! 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-15-2023 07:49 PM - edited ‎11-15-2023 07:50 PM

HP Recommended

Hi, @ram-bunctious 

 

In many cases, HP just tests PC's with a certain amount of memory.

 

They may actually be able to support more than what the service manual indicates.

 

After you get the PC, run this command to see how much memory the PC can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

The Crucial memory report for that model series indicates the max memory is 2 x 32 GB.

 

HP - Compaq Pavilion 15-eg3000 | Memory RAM & SSD Upgrades | Crucial.com

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‎11-15-2023 07:43 PM

HP Recommended

@ram-bunctious 

 

Its specs

 

              https://www.hp.com/us-en/shop/pdp/hp-pavilion-laptop-15t-eg300-156-78g50av-1

 

Max RAM is 64GB (32GB x 2)

 

Regards.

BH
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‎11-15-2023 07:49 PM - edited ‎11-15-2023 07:50 PM

HP Recommended

Hi, @ram-bunctious 

 

In many cases, HP just tests PC's with a certain amount of memory.

 

They may actually be able to support more than what the service manual indicates.

 

After you get the PC, run this command to see how much memory the PC can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

The Crucial memory report for that model series indicates the max memory is 2 x 32 GB.

 

HP - Compaq Pavilion 15-eg3000 | Memory RAM & SSD Upgrades | Crucial.com

1 person found this reply helpful
Was this reply helpful? Yes No
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