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10-27-2025 12:56 PM
Subject: Inquiry About External Battery Model for HP Pavilion 17-ab431ng
I own an HP Pavilion Notebook 17-ab431ng (Serial Number: 5CD8418SR2).
This laptop uses an external/removable battery, but mine is missing.
I would like to know the exact original battery model and specifications that come with this laptop.
Please provide me with the following details:
Official HP battery part number (P/N)
Battery voltage (V)
Number of cells (4-cell or 6-cells
I need to purchase the correct and compatible battery
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Accepted Solutions
10-27-2025 02:22 PM
According to chapter 3, page 26 of the service manual, all models in the series use this battery part number and description:
Battery, 6 cell 62 WH 2.8 Ah LI HP part # 849911-850
NB_MSG_Parfait_1_4_Win10_855133-004
10-27-2025 02:22 PM
According to chapter 3, page 26 of the service manual, all models in the series use this battery part number and description:
Battery, 6 cell 62 WH 2.8 Ah LI HP part # 849911-850
NB_MSG_Parfait_1_4_Win10_855133-004