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‎02-06-2021 10:15 AM - edited ‎02-06-2021 10:20 AM

HP Recommended
Product: HP pavilion x360 convertible 14m-cd0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello!  I am having the same exact problem as of this week.  The lower right hand corner of my screen has begun popping out, anytime I open the laptop or push back the monitor.  I am astounded to see how many people are having the exact same issue, which clearly means this is a common and by now, a known issue for HP.  No one has replied to this post for a few months now.  Has anyone new had the same problem or received a resolution from HP?

2 people had the same question
1 REPLY 1

‎02-08-2021 03:25 AM

HP Recommended

@MPicc77, Welcome to HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

TEJ1602
I am an HP Employee

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