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‎03-12-2022 05:30 AM - edited ‎03-12-2022 05:30 AM

HP Recommended
Product: HP Pavilion x360 - 14-cd0522sa
Operating System: Microsoft Windows 11

The screen has popped out of the frame in the lower right hand corner

 

please advise how to fix this as am concerned the screen will crack when closing the laptop.

Category:
7 people had the same question
3 REPLIES 3

‎03-12-2022 03:34 PM

HP Recommended

It's a hinge issue. The laptop needs to be disassembled and failure points identified and broken parts replaced. Very hard to do remotely without seeing it. 

2 people found this reply helpful
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‎03-31-2022 04:04 PM

HP Recommended

I have the same issue, I bought 2 and they both have the same problem, it seems to be a laptop design failure. I'm past the warranty, what can be done if the problem seems to be a manufacturing issue and not a user issue. 

 

See posts from prior messages dating 3 years back about the same problem with this model:

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Pavilion-X360-Screen-Popping-O...

 

 

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‎04-15-2022 02:15 PM

HP Recommended

Screen popped out lower right corner.  Can still use laptop but have to leave open.

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