Pavilion x360 14-ba RAM extension

[Mark_b2]

Hi Community,

I would like to expand the RAM of the Pavilion x360 14-ba170ng, 8GB RAM I'm currently using.

My questions are:

- How many RAM slots does this notebook has

- In case it has two slots can I add only another 8GB or can I also add another 16GB and keep the current RAM brick in place?

- Which RAM modules do I need? Technical Specification

- What is the maximum RAM the notebook supports?

Many thanks for your response

Mark

[Huffer · Accepted solution]

Here is the Manual:

Service Manual 

See p. 61 for information about memory. You will notice immediately it has 2 slots. However, they are on the reverse of the motherboard meaning the motherboard must be removed to access memory slots. Memory type is DDR4-2400 SO-DIMM and this is the part number for an 8 gig module:

862398-855

https://www.amazon.de/Adamanta-Laptop-Speichererweiterung-DDR4-PC4-19200-SODIMM/dp/B07VX9PWQQ/ref=sr...

The Manual says 12 gb is the max which is incorrect. Maximum is actually 2 x 16 = 32 gigs. Keep the two modules the same. In other words, either add 8 gb to have 16 in total or install a pair of 16 gb modules to have 32. 16 gb is plenty for almost all users. You could add a 16 gb to the 8, but you lose a little bit of RAM performance by doing so. 

Post back with any more questions but please accept as solution if this is the info you needed. 

[Mark_b2]

Many thanks for the support!

I followed the instructions and added a 8GB RAM brick DDR4-2400 SODIMM into the second slot in order to get 16GB in total. When booting the laptop the screen remained black. Any idea why? 

I took out the new brick and it started as usual again and works fine with the 8GB RAM

[Huffer]

I would need to know what memory you tried to install. 

[Mark_b2]

The 8GB brick extension was "crucial 8GB DDR4-2400 SODIMM 1.2V CL17" Is there anything else I can provide?