cancel
Showing results for 
Search instead for 
Did you mean: 
Prism0928
New member
1 0 0 0
Message 1 of 2
52
Flag Post

Pavillion x360 M Convertible Screen has popped out

HP Recommended
Pavillion x360 M Convertible
Microsoft Windows 10 IOT

I have only had my laptop for two years max, and i am having not only battery issues but my screen has started popping out. I have read these are all manufacturing issues with this laptop and is nothing on me. Lots of people are having the same two issues im having and I cant find any paperwork with warranty information. Since the product is DEFECTIVE I shouldnt need a warranty as ive done no damage to the computer. HP needs to fix this and take responsibility for making a product with so many issues as I cant afford to buy a new laptop, Im in college and do everything online my laptop is necessary to continuing my education. If any represenative can help me I would be so thankful.

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
20,897 20,884 1,271 1,297
Message 2 of 2
Flag Post
HP Recommended

Welcome to HP Support Community


I understand your concerns and frustrations

 

I will escalate your case to HP's regional escalation team and a case manager will get back to you

 

Please check your Inbox


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation