Pc does not fully shutdown

[Amilfdo]

My pc hp compaq 6200 does not fully shutdown when I shut it down. Power supply, cpu and chasy fans are stay on but hard drive goes off. Even when I boot it, do not display hp logo and other options straighter way goes to windows startup screen. Tried many was of fixing this like changing power option, resetting bios, even changing power supply too. But wasn’t possible. Please anybody help me to fixe this issue

[praveen196]

@Amilfdo Welcome to HP Community!

I understand that the laptop will not shut down completely.

Do not worry. I will try to fix the issue.

Please refer to the below link to troubleshoot the issue.

http://wind8apps.com/solve-windows-8-1-windows-10-shutdown-problems/

Also, perform the below steps and check.

1. Press and hold the button “Windows” and the button “X”.
2. After you opened up the menu you will have to left click on the “Command Prompt as Administrator” to open it.
3. In the command prompt window you will need to write the following line “bcdedit /set disabledynamictick yes” without the quotes. Note: Be sure to type the command exactly how it is written above and include a space between the line “bcdedit /set disabledynamictick” and the “yes” word.
4. Press the “Enter” button on the keyboard.
5. Reboot the Windows 8.1 or the Windows 10 device and see if you still have this issue.

Keep us posted,

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