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04-13-2020 12:25 PM
So there was a storm today and when I woke up my laptop was hurt by some water. It wasn’t completely submerged or drenched or anything so I didn’t think much happened. I dried it and there was a ticking sound, I did some tease arch and they said it was probably the disk so my question is how to fix it?
04-13-2020 03:05 PM
A ticking drive means that it is failing, and can not be fixed.
Turn the laptop OFF -- and do NOT turn it back ON!!
Here are some tips on dealing with liquid damage: http://www.makeuseof.com/tag/you-just-spilled-water-or-coffee-on-your-laptop-heres-what-you-should-d...
However ... it's most likely that SOME damage was done, regardless of how quickly you turned off the laptop and what you did afterward. The key problems are only the surface and almost certainly, more damage was done than that.
The ONLY way to know for sure is to take or send it to an HP Service Center and pay a LOT of money for them to run full diagnostics on it, and after that, to disassemble it to repair or replace any damaged components.
And, if the motherboard is damaged, the cost of repair can easily exceed the cost of replacing the laptop -- because (as far as I know) liquid spill damage is NOT covered under the warranty.
If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm
If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
I am a volunteer and I do not work for, nor represent, HP