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‎07-29-2023 10:01 AM

HP Recommended
Product: HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello, I would like to ask why there never came an Performance Control menu for the Hp Pavilion Gaming 15, i have problems with the cooling, my laptop is 4 months old, and i have already cleaned the fans and re-applied thermal paste, to solve the overheating problem, my laptop runs at 97 degrees when playing intensive games, even when not gaming but just browsing internet, it gets 75 degrees, I have an GTX 1650 and Ryzen 5(5600H), my laptop starts too late with blowing air, and when reaching 95+ degrees cpu, it doesnt get the full cooling it still in the not max fan speed.

I would like to have an performance control option, because i can control the cooling myself then, in the omen gaming hub. thank you.

sorry for the realy bad english, im not realy good at it.

Category:
1 REPLY 1

‎08-01-2023 07:48 AM

HP Recommended

Hi @Riyad_15 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

I see that you are facing overheating issue.

 

Please refer to this link and it should resolve the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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