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Example: Pavilion notebook PC

I accidentally dropped my notebook on my floor made of tiles and noticed the physical damage on my laptop, I'm extremely worried about any damage this might do to my laptop internally or if my screen won't be able to hold.

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1 ACCEPTED SOLUTION

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@Pri041 

I understand your distress -- but since have no way from here of examining your laptop to check for damage, I don't know what it is you expect us to do ...

 

IF it's still under warranty, you would need to contact an HP Repair or Service Center to have them examine it and provide you a repair estimate.

If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

 

If it's not under warranty, then you would need to take it to a local laptop repair facility to have them provide you a repair estimate.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

2 REPLIES 2
HP Recommended

@Pri041 

I understand your distress -- but since have no way from here of examining your laptop to check for damage, I don't know what it is you expect us to do ...

 

IF it's still under warranty, you would need to contact an HP Repair or Service Center to have them examine it and provide you a repair estimate.

If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

 

If it's not under warranty, then you would need to take it to a local laptop repair facility to have them provide you a repair estimate.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

My laptops working fine in terms of its function just hoping it won't crash during this lockdown period as i can't take it anywhere either. I'll  be careful with it in the meantime. Thank you! 

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