• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-28-2022 04:08 AM - last edited on ‎03-31-2022 06:06 AM by

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8U8AV)
Operating System: Microsoft Windows 11

产品编号: 49W73PA#AB2 [personal information removed]

死机之后发出电钻滋滋滋的声音伴随着蓝屏，代码：MACHINE CHECK EXCEPTION  第二个代码：CLOCK WATCHDOG TIMEOUT

重装试过了，更新系统试过了，更新驱动试过了（在HP管家更新的），更换过内存条试过了（海力士DDR4 3200 16*2）在惠普官网上也安装过驱动了，到现在为止问题依旧没有解决。请问到底是啥原因？

Category:
2 REPLIES 2

‎03-28-2022 08:37 AM

HP Recommended

Hey 高超

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

GaboM

Was this reply helpful? Yes No

‎03-31-2022 02:01 AM - last edited on ‎03-31-2022 06:06 AM by

HP Recommended

Product number: 49W73PA#AB2 [personal information removed] After the crash, the sound of electric drill is accompanied by a blue screen, code: MACHINE CHECK EXCEPTION, second code: CLOCK WATCHDOG TIMEOUT. I tried to reinstall it, update the system, update the driver (updated by HP housekeeper), replace the memory module (Hynix DDR4 3200 16*2) and install the driver on HP official website. So far, the problem remains unsolved. Excuse me, what is the reason?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.