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HP 15-ra047ur
Microsoft Windows 10 (64-bit)

I can't find driver for "Unknown device" ACPI\HPIC0003\2&DABA3FF&0.

Operating system is Windows 10 1903 64-bit

Drivers from files sp61037.exe, sp64144.exe, sp92476.exe are not compatible.

1 REPLY 1
HP Recommended

Hi:

 

I have zipped up and attached the driver you need below.

 

Download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

Go to the device manager.

 

Click on the Unknown device needing the driver.

 

Click on the driver tab.   Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

 

Here is a partial copy and paste of the driver setup information file, which shows driver support for the hardware ID you posted...

 

;======================= Device Install x64 Section ========================

[HP.ntamd64]
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC0003
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC000C

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