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- Please recall or fix for free HP Spectre X360 motherboard bu...

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05-10-2021
04:54 AM
- last edited on
05-10-2021
05:25 AM
by
BiancaS
I contacted HP Netherlands (here I Live) and they refuse to do something unless i pay.
This is outrageous they say US HP has nothing to do with HP Netherlands.... well HP is HP no???
so now what??
This needs to be solved people are wasting good money and all we get is a no??
HP Support *bleep* CRM:0046751002792
This is a follow up to this post
Please recall HP Spectre X360 motherboard burned
10-19-2020 08:58 AM
HP Spectre X360 Convertible not turning on or charging know motherboard issue Why No Recall?
10-19-2020 07:38 AM
HP Spectre 360 Convertible Model 15t ch000 Worked great for less than 2 years, then boom won't turn on and no charging indicator light when hooked to the charger. So, I tried my son's HP charger, still no light.
In doing further research here and other places on the web, I see that HP is well aware they have an issue with the motherboard in this and many 360 models, so anyone knows why there wasn't a recall? This is a very expensive laptop for them to blind eye the issue.
05-11-2021 07:55 AM - edited 05-11-2021 07:58 AM
@blackbyte
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