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[Jvanbock]

New HP Omnibook x laptop.

Two ports on left side, both which fit the charging adapter. 

Which port to use?

[Max3Aj]

Hello @Jvanbock, and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

The HP Omnibook X 14-inch AI PC (14-fe0000 series) features two USB-C ports on the left side, and both may physically accept the charging adapter. However, only one of them is designated for power delivery (charging).

Which port to use for charging:

Use the USB-C port closest to the rear (hinge side) of the laptop. This is the dedicated charging port that supports USB-C Power Delivery (PD) and is designed to handle the wattage required for charging the laptop efficiently.

The front USB-C port (closer to the user when facing the screen) is typically used for data transfer and display output, and may not support charging or may do so at a reduced rate.

How to identify the correct port:

1. Look for a small battery or lightning bolt icon next to the port, this indicates charging capability.
2. Refer to the official HP specifications page for your model:
   Official HP® Support

Tip:

If you're using a third-party USB-C charger, ensure it supports USB-C PD and matches the required wattage (usually 65W or higher for this model). HP recommends using the original charger for optimal performance.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support