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‎09-03-2020 02:16 PM

HP Recommended
Product: HP Envy X360 15-ds0004nf
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I try to plug the Lenovo Thinkpad Thunderbolt 3 Dock on my USB-C (Gen 2)  Pc port but is not works.

I have download and install the Drivers on the lenovo support but the problem is persistent.

Can you help me ?

 

Best Regards

Jack

 

1 person had the same question
2 REPLIES 2

‎09-03-2020 02:41 PM

HP Recommended

@Jack_Sullyvan 

Lenovo drivers  are not going to work on an HP laptop -- did you think they would?

 

USB-connected docks usually work without any special drivers being loaded.  IF the Lenovo dock needs special drivers, it's not going to work with your HP laptop.



I am a volunteer and I do not work for, nor represent, HP
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‎09-03-2020 03:27 PM - edited ‎09-03-2020 03:28 PM

HP Recommended
@Jack_Sullyvan wrote:

... I try to plug the Lenovo Thinkpad Thunderbolt 3 Dock on my USB-C (Gen 2)  Pc port but is not works.

@Jack_Sullyvan 

 

They are not compatible. Thunderbolt Gen 3 and USB-C Gen 2 are two different things. Software/drivers wouldn't  fix this hardware compatible problem.

 

Regards.

BH
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