Plugged in, not charging after BIOS update

Balamita · ‎02-25-2018

Dears,

After upgrading my BIOS as recommended by the HP Support Assistant, the battery is not charging and if I unplugged my Laptop it shuts down immediately. Prior to that update the battery held charge for more than 2 hours and it was working perfectly. Luckily I’ve done a battery check before and after the BIOS update and I have screenshots as I was in an online meeting which required me to record the session. I’ve tried uninstalling the driver for “Microsoft ACPI-compliant control method battery” as recommended in this post https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Plugged-in-not-charging-after-... which had the same issue that I’m having. Any suggestions?

ichi730 · ‎02-25-2018

Hi,

Go to your HP Support Assistant app and check for updates. Kindly install Intel Management Engine Interface (MEI) Driver, HP Diagnostics UEFI then perform the steps I provided for plug in not charging status.

Go to Device Manager and look for Battery

Double click or expand the Battery

Right click on Microsoft ACPI-compliant control method battery and uninstall it

Turn the computer off completely by pressing and holding the power button down for 5 seconds

Unplug the charger and check if you could unplug the battery as well

Press and hold the power button for 15 seconds

Plug in the battery

Plug in the charger

Turn the computer back on and check if the charging change status

Note: please follow the step by tep guide carefully. Dont skip a step

Regards,

ichi

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Balamita · ‎02-26-2018

Unfortunately, I followed the steps to the book and it’s still not charging. The BIOS update messed everything up. The Laptop is extremely slow after the update. I’m running windows 10 x64 enterprise with an i7 Processer and 16GB of RAM.

Thanks & Best Regards

ichi730 · ‎02-26-2018

Hi,

Kindly run a Hardware Diagnostic UEFI scan.

Shut down computer

While the computer is off press and hold down ESC

Start Menu should pull up

Select F2 for diagnostics

Select language > System Test > Extensive test > Run once

Note: Extensive test will run for a couple of hours. Please post back with the result

Regards,

ichi

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Balamita · ‎02-28-2018

I had to remove the battery so the test can complete. Because it gave me an error once it started. Also, I've done the Power test through the windows and I've attached the results. Thanks

2018-02-01 10:03:32 ================================================
2018-02-01 10:03:32 EFI System Diagnostic 6.4.0.0 Started
2018-02-01 10:03:32 Load Options Blank
2018-02-01 10:03:32 Console Control Protocol Not Available
2018-02-01 10:03:32 SysDiagsBiosData2011 Configuration Variable Acquired
2018-02-01 10:03:32 Found HP Thermal Diagnostic Protocol
2018-02-01 10:03:32 [L]> System ID: 8101
2018-02-01 10:03:32 Failed Loading HP BIOS Image Interface Protocol (Not Found)
2018-02-01 10:03:32 [L]> Found 4 Processors 4 Enabled Processors
2018-02-01 10:03:32 [L]> Found 1 Absolute Pointer Protocol(s)
2018-02-01 10:03:32 [L]> 0 UART device path node found.
2018-02-01 10:03:32 System Family: = 1
2018-02-01 10:03:32 [L]> Failed to locate handle buff for serial IO protocol - Not Found
2018-02-01 10:03:32 [L]> Failed to bind serial io protocol - Not Found
2018-02-01 10:03:32 [L]> IsThunderboltAccessProtocolPresent(): Locate HpThunderboltProtocol TBHandleCount = 0. (Not Found)
2018-02-01 10:03:32 [L]> Thunderbolt Handle NOT Found
2018-02-01 10:03:32 [L]> PlatformLang reported as en-US.
2018-02-01 10:03:32 [L]> Language Selected is currently (eng).
2018-02-01 10:03:36 Initializing Drive Library.
2018-02-01 10:03:36 TscPerSecond = 09A7EEB3Eh
2018-02-01 10:03:36 Installed DTD ATA Commands Protocol
2018-02-01 10:03:36 Found installed DTD ATA Commands Protocol supporting Packet Commands!
2018-02-01 10:03:36 Found 1 Hard Disk Drive.
2018-02-01 10:03:36 Drive 0 SMART Supported
2018-02-01 10:03:36 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB63F528) to Drive 0
2018-02-01 10:03:36 Found 1 Optical Disk Drive.
2018-02-01 10:03:36 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB6C83A8) to Drive 1
2018-02-01 10:03:36 2 Total ATA Drives Found
2018-02-01 10:03:36 Found 1 handles supporting EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
2018-02-01 10:03:36 SCSI device connected at Target 0x0100FFFFFFFFFFFF-FFFFFFFFFFFFFFFF Lun 0x0
2018-02-01 10:03:36 Device Node Sata(0x1,0x0,0x0).
2018-02-01 10:03:36 Drive 2 - The Medium is Removable
2018-02-01 10:03:36 GetVPDPage(): PassThru() failed. (Device Error)
2018-02-01 10:03:36 ExtScsiPassThruInitScsiDriveData(2): GetVPDPage(80) failed. (Device Error)
2018-02-01 10:03:36 ExtScsiPassThruInitializeScsiDiskSupport(): ExtScsiPassThruInitScsiDriveData() failed. (Device Error)
2018-02-01 10:03:36 No handle found supporting EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (52C78312-8EDC-4233-98F2-1A1AA5E388A5).
2018-02-01 10:03:36 No handle found supporting LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
2018-02-01 10:03:36 1 Total Hard Disc Drives Found
2018-02-01 10:03:36 1 Total Optical Disc Drives Found
2018-02-01 10:03:36 Found 1 Hard Disk Drives
2018-02-01 10:03:36 Found 1 Optical Disk Drives
2018-02-01 10:03:36 Found Legacy Bios Protocol.
2018-02-01 10:03:36 [L]> System ID: 8101
2018-02-01 10:03:36 [L]> SMBIOS Type: 17, ID: 0 not found.
2018-02-01 10:03:36 [L]> SMBIOS Type: 17, ID: 0 not found.
2018-02-01 10:03:36 [L]> SMBIOS Type: 17, ID: 0 not found.
2018-02-01 10:03:36 System Model: = HP ProBook 450 G3
2018-02-01 10:03:36 System SKU: = P4P02EA#BH5
2018-02-01 10:03:36 System ID: 8101
2018-02-01 10:03:36 Type 11 OS Image: BUILDID#15WWR4AD301#SBH5#DBH5
2018-02-01 10:03:36 HDD 0 Model : TOSHIBA MQ01ABD100
2018-02-01 10:03:36 HDD 0 Firmware: AX1R2C
2018-02-01 10:03:36 HDD 0 Serial: 56SAPF86T
2018-02-01 10:03:36 ODD 0 Model : hp DVDRW SU208HB
2018-02-01 10:03:36 ODD 0 Firmware: HH00
2018-02-01 10:03:36 ODD 0 Serial: S1B06YDH4003G9
2018-02-01 10:03:36 DIMM 0 Serial Number: 1534955F
2018-02-01 10:03:36 DIMM 0 Part Number : M471B1G73DB0-YK0
2018-02-01 10:03:36 BIOS Revision: N78 Ver. 01.22
2018-02-01 10:03:36 [L]> Platform Vendor ID : 0x8086
2018-02-01 10:03:36 [L]> Platform Device ID : 0x1904
2018-02-01 10:03:36 [L]> Only a single DIMM (Index 1) is populated on the system
2018-02-01 10:03:36 InitializeCeeLogs - No Records Found
2018-02-01 10:03:36 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2018-02-01 10:03:36 Starting Graphical System Diagnostic Menu
2018-02-01 10:03:52 System Extensive Test Selected
2018-02-01 10:03:52 [L]> Total Memory 8098MB, Free 7770MB (1989126 Pages)
2018-02-01 10:03:52 [L]> Calculated 0x00000000762C24D4 TSC Ticks per MB.
2018-02-01 10:03:52 Found 4 Partitions on Drive
2018-02-01 10:03:54 SectorPerCluster 0x8
2018-02-01 10:03:54 Cluster Size 0x1000
2018-02-01 10:03:54 Partition has 0x7F800 Clusters
2018-02-01 10:03:54 Volume is FAT32
2018-02-01 10:03:54 Drive 0, Partition 3 - Decoding FAT data
2018-02-01 10:03:54 Partition Starting LBA 0x74301800
2018-02-01 10:03:54 Partition Size in LBA 0x400000
2018-02-01 10:03:54 Partition (FAT32) Clusters: Read=0x3B7B Skipped=0x7BC85 Total=0x7F800
2018-02-01 10:03:54 NTFS Blocks Used 5522048, Free 2092432
2018-02-01 10:03:54 EXT3 Blocks Used 0, Free 0
2018-02-01 10:03:54 FAT32 Clusters Used 15227, Free 507013
2018-02-01 10:03:54 Estimated Total Time Required = 29115s
2018-02-01 10:03:54 Battery Test Started
2018-02-01 10:03:56 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2018-02-01 10:03:56 System reports 1 batteries supported.
2018-02-01 10:03:56 [L]> Battery calibration is needed. (MaxError 11)
2018-02-01 10:03:57 Battery 0 returned 0x0000000000000020 -- Retrying
2018-02-01 10:04:00 [L]> Battery calibration is needed. (MaxError 11)
2018-02-01 10:04:00 Battery 0 returned 0x0000000000000020 -- Retrying
2018-02-01 10:04:04 [L]> Battery calibration is needed. (MaxError 11)
2018-02-01 10:04:04 Battery 0 returned 0x0000000000000020 -- Retrying
2018-02-01 10:04:07 Battery 0 returned 0x0000000000000020
2018-02-01 10:04:07 Overall Battery Result = 9
2018-02-01 10:04:07 CPU Test Started
2018-02-01 10:04:08 Start Numeric Coprocessor Test.
2018-02-01 10:04:18 CPU Test Completed - Result 1
2018-02-01 10:04:18 Wireless Module Check Started
2018-02-01 10:04:18 Wireless Module Check Completed - Result 1
2018-02-01 10:04:18 SMART Check Started
2018-02-01 10:04:18 SMART Check Completed - Result 1
2018-02-01 10:04:18 Short DST Started
2018-02-01 10:04:19 Hard Drive 0 Returned Short DST Status 15 Percentage 10
2018-02-01 10:04:43 Hard Drive 0 Returned Short DST Status 15 Percentage 20
2018-02-01 10:04:55 Hard Drive 0 Returned Short DST Status 15 Percentage 30
2018-02-01 10:05:07 Hard Drive 0 Returned Short DST Status 15 Percentage 40
2018-02-01 10:05:19 Hard Drive 0 Returned Short DST Status 15 Percentage 50
2018-02-01 10:05:31 Hard Drive 0 Returned Short DST Status 15 Percentage 60
2018-02-01 10:05:43 Hard Drive 0 Returned Short DST Status 15 Percentage 70
2018-02-01 10:05:55 Hard Drive 0 Returned Short DST Status 15 Percentage 80
2018-02-01 10:06:07 Hard Drive 0 Returned Short DST Status 15 Percentage 90
2018-02-01 10:06:24 Hard Drive 0 Returned Short DST Status 0 Percentage 100
2018-02-01 10:06:24 HDD 0 Self-Test Log:
2018-02-01 10:06:24 SMART Self-test log structure revision number 1
2018-02-01 10:06:24 Num Test_Description    Status                                          Remaining     LifeTime(hours)       LBA_of_first_error
2018-02-01 10:06:24 #01 Short offline       (00h) Completed without error                   00%           1754                  -
2018-02-01 10:06:24 #02 Short offline       (00h) Completed without error                   00%           2315                  -
2018-02-01 10:06:24 HDD 0: Previous Self-DST Log Index: 1, New Self-DST Log Index 2. New Self-DST Log detected at Index 2.
2018-02-01 10:06:24 Short DST Completed - Result 1
2018-02-01 10:06:24 Short DST Completed - Result 1
2018-02-01 10:06:24 Optimized DST Started
2018-02-01 10:08:35 (NTFS) Blocks (256 Sectors per block): Read=111575 Skipped=4041 Total=115616
2018-02-01 10:08:35 (EXT3) Blocks (256 Sectors per block): Read=0 Skipped=0 Total=0
2018-02-01 10:08:35 (FAT32) Clusters: Read=0 Skipped=0 Total=0
2018-02-01 10:08:35 Optimized DST Completed - Result 2
2018-02-01 10:08:40 System Extensive Test Completed
2018-02-01 10:08:48 CPU Test Selected
2018-02-01 10:08:48 Estimated Total Time Required = 10s
2018-02-01 10:08:48 CPU Test Started
2018-02-01 10:08:49 Start Numeric Coprocessor Test.
2018-02-01 10:08:59 CPU Test Completed - Result 1
2018-02-01 10:09:02 CPU Test Completed
2018-02-01 10:09:14 System Board Test Selected
2018-02-01 10:09:14 Estimated Total Time Required = 30s
2018-02-01 10:09:14 [L]> Total Memory 8098MB, Free 7769MB (1989118 Pages)
2018-02-01 10:09:14 [L]> SmbiosGetBiosVendor: HP
2018-02-01 10:09:14 [L]> GetAllGraphicFB(): this system needs check MAE and IOAE bits.
2018-02-01 10:09:14 [L]> Found VGA device at Seg-0x00:Bus-0x00:Dev-0x02:Func-0x00, ClassCode-0x0300, CommandRegister-0x0007
2018-02-01 10:09:14 [L]> VGA device is in the Onboard PCI Device Array.
2018-02-01 10:09:14 [L]> Found Video Device 0x19168086
2018-02-01 10:09:14 [L]> GetAllGraphicFB(): GraphicDevice[0]: Base-0x00000000C0000000, Size-0x0000000001F00000, 64Bit-TRUE, Supported-TRUE
2018-02-01 10:09:14 [L]> GetAllGraphicFB(): Found 1 graphic device(s) to test.
2018-02-01 10:09:14 [L]> GetAllGraphicFB(): VideoMemorySizeTotal is 0x1F00000
2018-02-01 10:09:14 [L]> Audio Controller Bus 0, Dev 31, Func 3
2018-02-01 10:09:14 [L]> Audio controller Vendor ID 0x8086
2018-02-01 10:09:14 [L]> Audio controller Device ID 0x9D70
2018-02-01 10:09:14 [L]> Audio controller Revision ID 0x21
2018-02-01 10:09:14 [L]> Audio controller Subsystem Vendor ID 0x103C
2018-02-01 10:09:14 [L]> Audio controller Subsystem Device ID 0x8101
2018-02-01 10:09:14 [L]> Audio controller Class Code 0x0403
2018-02-01 10:09:14 [L]> HD audio codec Vendor ID 0x14F1 Device ID 0x50F4
2018-02-01 10:09:14 [L]> HD audio codec Revision ID - 0x100101
2018-02-01 10:09:14 [L]> The codec 0x14F150F4 need specific patch
2018-02-01 10:09:14 [L]> HD audio codec Vendor ID 0x8086 Device ID 0x2809
2018-02-01 10:09:14 [L]> HD audio codec Revision ID - 0x100000
2018-02-01 10:09:14 [W]> Unsupported codec Vendor ID 0x8086 Device ID 0x2809 (ignored)
2018-02-01 10:09:14 [L]> Found 1 EFI_USB2_HC_PROTOCOL handles.
2018-02-01 10:09:14 System Board Test Completed - Result 1
2018-02-01 10:09:19 System Board Test Completed
2018-02-01 10:09:56 Uninstalling DTD ATA Commands Protocol
2018-02-01 10:09:56 Exiting System Diagnostics
2018-02-01 10:10:13 ================================================
2018-02-01 10:10:13 EFI System Diagnostic 6.4.0.0 Started
2018-02-01 10:10:13 Load Options Blank
2018-02-01 10:10:13 Console Control Protocol Not Available
2018-02-01 10:10:13 SysDiagsBiosData2011 Configuration Variable Acquired
2018-02-01 10:10:13 Found HP Thermal Diagnostic Protocol
2018-02-01 10:10:13 [L]> System ID: 8101
2018-02-01 10:10:13 Failed Loading HP BIOS Image Interface Protocol (Not Found)
2018-02-01 10:10:13 [L]> Found 4 Processors 4 Enabled Processors
2018-02-01 10:10:13 [L]> Found 1 Absolute Pointer Protocol(s)
2018-02-01 10:10:13 [L]> 0 UART device path node found.
2018-02-01 10:10:13 System Family: = 1
2018-02-01 10:10:13 [L]> Failed to locate handle buff for serial IO protocol - Not Found
2018-02-01 10:10:13 [L]> Failed to bind serial io protocol - Not Found
2018-02-01 10:10:13 [L]> IsThunderboltAccessProtocolPresent(): Locate HpThunderboltProtocol TBHandleCount = 0. (Not Found)
2018-02-01 10:10:13 [L]> Thunderbolt Handle NOT Found
2018-02-01 10:10:13 [L]> Language Selected is currently (eng).
2018-02-01 10:10:15 Initializing Drive Library.
2018-02-01 10:10:15 TscPerSecond = 09A7E52C4h
2018-02-01 10:10:15 Installed DTD ATA Commands Protocol
2018-02-01 10:10:15 Found installed DTD ATA Commands Protocol supporting Packet Commands!
2018-02-01 10:10:15 Found 1 Hard Disk Drive.
2018-02-01 10:10:15 Drive 0 SMART Supported
2018-02-01 10:10:15 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB63F528) to Drive 0
2018-02-01 10:10:15 Found 1 Optical Disk Drive.
2018-02-01 10:10:15 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB6C83A8) to Drive 1
2018-02-01 10:10:15 2 Total ATA Drives Found
2018-02-01 10:10:15 Found 1 handles supporting EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
2018-02-01 10:10:15 SCSI device connected at Target 0x0100FFFFFFFFFFFF-FFFFFFFFFFFFFFFF Lun 0x0
2018-02-01 10:10:15 Device Node Sata(0x1,0x0,0x0).
2018-02-01 10:10:15 Drive 2 - The Medium is Removable
2018-02-01 10:10:15 GetVPDPage(): PassThru() failed. (Device Error)
2018-02-01 10:10:15 ExtScsiPassThruInitScsiDriveData(2): GetVPDPage(80) failed. (Device Error)
2018-02-01 10:10:15 ExtScsiPassThruInitializeScsiDiskSupport(): ExtScsiPassThruInitScsiDriveData() failed. (Device Error)
2018-02-01 10:10:15 No handle found supporting EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (52C78312-8EDC-4233-98F2-1A1AA5E388A5).
2018-02-01 10:10:15 No handle found supporting LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
2018-02-01 10:10:15 1 Total Hard Disc Drives Found
2018-02-01 10:10:15 1 Total Optical Disc Drives Found
2018-02-01 10:10:15 Found 1 Hard Disk Drives
2018-02-01 10:10:15 Found 1 Optical Disk Drives
2018-02-01 10:10:15 Found Legacy Bios Protocol.
2018-02-01 10:10:15 [L]> System ID: 8101
2018-02-01 10:10:15 [L]> SMBIOS Type: 17, ID: 0 not found.
2018-02-01 10:10:15 [L]> SMBIOS Type: 17, ID: 0 not found.
2018-02-01 10:10:15 [L]> SMBIOS Type: 17, ID: 0 not found.
2018-02-01 10:10:15 System Model: = HP ProBook 450 G3
2018-02-01 10:10:15 System SKU: = P4P02EA#BH5
2018-02-01 10:10:15 System ID: 8101
2018-02-01 10:10:15 Type 11 OS Image: BUILDID#15WWR4AD301#SBH5#DBH5
2018-02-01 10:10:15 HDD 0 Model : TOSHIBA MQ01ABD100
2018-02-01 10:10:15 HDD 0 Firmware: AX1R2C
2018-02-01 10:10:15 HDD 0 Serial: 56SAPF86T
2018-02-01 10:10:15 ODD 0 Model : hp DVDRW SU208HB
2018-02-01 10:10:15 ODD 0 Firmware: HH00
2018-02-01 10:10:15 ODD 0 Serial: S1B06YDH4003G9
2018-02-01 10:10:15 DIMM 0 Serial Number: 1534955F
2018-02-01 10:10:15 DIMM 0 Part Number : M471B1G73DB0-YK0
2018-02-01 10:10:15 BIOS Revision: N78 Ver. 01.22
2018-02-01 10:10:15 [L]> Platform Vendor ID : 0x8086
2018-02-01 10:10:15 [L]> Platform Device ID : 0x1904
2018-02-01 10:10:15 [L]> Only a single DIMM (Index 1) is populated on the system
2018-02-01 10:10:15 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2018-02-01 10:10:15 Starting Graphical System Diagnostic Menu
2018-02-01 10:10:16 Uninstalling DTD ATA Commands Protocol
2018-02-01 10:10:17 Exiting System Diagnostics
2018-02-21 22:20:47 ================================================
2018-02-21 22:20:47 EFI System Diagnostic 6.4.0.0 Started
2018-02-21 22:20:47 Load Options Blank
2018-02-21 22:20:47 Console Control Protocol Not Available
2018-02-21 22:20:47 SysDiagsBiosData2011 Configuration Variable Acquired
2018-02-21 22:20:47 Found HP Thermal Diagnostic Protocol
2018-02-21 22:20:47 [L]> System ID: 8101
2018-02-21 22:20:47 Failed Loading HP BIOS Image Interface Protocol (Not Found)
2018-02-21 22:20:47 [L]> Found 4 Processors 4 Enabled Processors
2018-02-21 22:20:47 [L]> Found 1 Absolute Pointer Protocol(s)
2018-02-21 22:20:47 [L]> 0 UART device path node found.
2018-02-21 22:20:47 System Family: = 1
2018-02-21 22:20:47 [L]> Failed to locate handle buff for serial IO protocol - Not Found
2018-02-21 22:20:47 [L]> Failed to bind serial io protocol - Not Found
2018-02-21 22:20:47 [L]> IsThunderboltAccessProtocolPresent(): Locate HpThunderboltProtocol TBHandleCount = 0. (Not Found)
2018-02-21 22:20:47 [L]> Thunderbolt Handle NOT Found
2018-02-21 22:20:47 [L]> Language Selected is currently (eng).
2018-02-21 22:20:49 Initializing Drive Library.
2018-02-21 22:20:49 TscPerSecond = 09A7E496Ah
2018-02-21 22:20:49 Installed DTD ATA Commands Protocol
2018-02-21 22:20:49 Found installed DTD ATA Commands Protocol supporting Packet Commands!
2018-02-21 22:20:49 Found 1 Hard Disk Drive.
2018-02-21 22:20:49 Drive 0 SMART Supported
2018-02-21 22:20:49 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB63E528) to Drive 0
2018-02-21 22:20:49 Found 1 Optical Disk Drive.
2018-02-21 22:20:49 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB6C83A8) to Drive 1
2018-02-21 22:20:49 2 Total ATA Drives Found
2018-02-21 22:20:49 Found 1 handles supporting EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
2018-02-21 22:20:49 SCSI device connected at Target 0x0100FFFFFFFFFFFF-FFFFFFFFFFFFFFFF Lun 0x0
2018-02-21 22:20:49 Device Node Sata(0x1,0x0,0x0).
2018-02-21 22:20:49 Drive 2 - The Medium is Removable
2018-02-21 22:20:49 GetVPDPage(): PassThru() failed. (Device Error)
2018-02-21 22:20:49 ExtScsiPassThruInitScsiDriveData(2): GetVPDPage(80) failed. (Device Error)
2018-02-21 22:20:49 ExtScsiPassThruInitializeScsiDiskSupport(): ExtScsiPassThruInitScsiDriveData() failed. (Device Error)
2018-02-21 22:20:49 No handle found supporting EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (52C78312-8EDC-4233-98F2-1A1AA5E388A5).
2018-02-21 22:20:49 No handle found supporting LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
2018-02-21 22:20:49 1 Total Hard Disc Drives Found
2018-02-21 22:20:49 1 Total Optical Disc Drives Found
2018-02-21 22:20:49 Found 1 Hard Disk Drives
2018-02-21 22:20:49 Found 1 Optical Disk Drives
2018-02-21 22:20:49 Found Legacy Bios Protocol.
2018-02-21 22:20:49 [L]> System ID: 8101
2018-02-21 22:20:49 System Model: = HP ProBook 450 G3
2018-02-21 22:20:49 System SKU: = P4P02EA#BH5
2018-02-21 22:20:49 System ID: 8101
2018-02-21 22:20:49 Type 11 OS Image: BUILDID#15WWR4AD301#SBH5#DBH5
2018-02-21 22:20:49 HDD 0 Model : TOSHIBA MQ01ABD100
2018-02-21 22:20:49 HDD 0 Firmware: AX1R2C
2018-02-21 22:20:49 HDD 0 Serial: 56SAPF86T
2018-02-21 22:20:49 ODD 0 Model : hp DVDRW SU208HB
2018-02-21 22:20:49 ODD 0 Firmware: HH00
2018-02-21 22:20:49 ODD 0 Serial: S1B06YDH4003G9
2018-02-21 22:20:49 DIMM 0 Serial Number: E000C198
2018-02-21 22:20:49 DIMM 0 Part Number : CT102464BF160B.M16
2018-02-21 22:20:49 DIMM 1 Serial Number: 1534955F
2018-02-21 22:20:49 DIMM 1 Part Number : M471B1G73DB0-YK0
2018-02-21 22:20:49 BIOS Revision: N78 Ver. 01.24
2018-02-21 22:20:49 [L]> Platform Vendor ID : 0x8086
2018-02-21 22:20:49 [L]> Platform Device ID : 0x1904
2018-02-21 22:20:49 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2018-02-21 22:20:49 Starting Graphical System Diagnostic Menu
2018-02-21 22:21:02 Battery Test Selected
2018-02-21 22:21:02 Estimated Total Time Required = 120s
2018-02-21 22:21:02 Battery Test Started
2018-02-21 22:21:04 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2018-02-21 22:21:04 System reports 1 batteries supported.
2018-02-21 22:21:04 Will not check battery charging since the remaining capacity is bigger than 90
2018-02-21 22:21:04 [L]> Battery is weak and needs charging. (Current Capacity 33%)
2018-02-21 22:21:04 Battery 0 returned 0x0000000000000030 -- Retrying
2018-02-21 22:21:07 Will not check battery charging since the remaining capacity is bigger than 90
2018-02-21 22:21:07 [L]> Battery is weak and needs charging. (Current Capacity 33%)
2018-02-21 22:21:07 Battery 0 returned 0x0000000000000030 -- Retrying
2018-02-21 22:21:10 Will not check battery charging since the remaining capacity is bigger than 90
2018-02-21 22:21:10 [L]> Battery is weak and needs charging. (Current Capacity 33%)
2018-02-21 22:21:10 Battery 0 returned 0x0000000000000030 -- Retrying
2018-02-21 22:21:13 Battery 0 returned 0x0000000000000030
2018-02-21 22:21:13 Using SystemMFGDate 3/22/2017
2018-02-21 22:21:13 Using BatteryMFGDate 4/21/2016
2018-02-21 22:21:13 BatteryWarranty 365 days
2018-02-21 22:21:13 Battery Age 491 days
2018-02-21 22:21:13 System Age 336 days
2018-02-21 22:21:13 Overall Battery Result = 3
2018-02-21 22:21:13 Error Code=0x601
2018-02-21 22:21:13 Serial Number       : 5CD6225544
2018-02-21 22:21:13 Warranty Start Date : 04/21/2016
2018-02-21 22:21:13 WarrantyIDString size = 60
2018-02-21 22:21:13 Warranty ID = QAM96K-83G91L-MFPX7G-C09R03
2018-02-21 22:21:50 QR Code Encoding Length = 191
2018-02-22 10:13:52 ================================================
2018-02-22 10:13:52 EFI System Diagnostic 6.4.0.0 Started
2018-02-22 10:13:52 Load Options Blank
2018-02-22 10:13:52 Console Control Protocol Not Available
2018-02-22 10:13:52 SysDiagsBiosData2011 Configuration Variable Acquired
2018-02-22 10:13:52 Found HP Thermal Diagnostic Protocol
2018-02-22 10:13:52 [L]> System ID: 8101
2018-02-22 10:13:52 Failed Loading HP BIOS Image Interface Protocol (Not Found)
2018-02-22 10:13:52 [L]> Found 4 Processors 4 Enabled Processors
2018-02-22 10:13:52 [L]> Found 1 Absolute Pointer Protocol(s)
2018-02-22 10:13:52 [L]> 0 UART device path node found.
2018-02-22 10:13:52 System Family: = 1
2018-02-22 10:13:52 [L]> Failed to locate handle buff for serial IO protocol - Not Found
2018-02-22 10:13:52 [L]> Failed to bind serial io protocol - Not Found
2018-02-22 10:13:52 [L]> IsThunderboltAccessProtocolPresent(): Locate HpThunderboltProtocol TBHandleCount = 0. (Not Found)
2018-02-22 10:13:52 [L]> Thunderbolt Handle NOT Found
2018-02-22 10:13:52 [L]> Language Selected is currently (eng).
2018-02-22 10:13:54 Initializing Drive Library.
2018-02-22 10:13:54 TscPerSecond = 09A7E4D9Ah
2018-02-22 10:13:54 Installed DTD ATA Commands Protocol
2018-02-22 10:13:54 Found installed DTD ATA Commands Protocol supporting Packet Commands!
2018-02-22 10:13:54 Found 1 Hard Disk Drive.
2018-02-22 10:13:54 Drive 0 SMART Supported
2018-02-22 10:13:54 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB63E528) to Drive 0
2018-02-22 10:13:54 Found 1 Optical Disk Drive.
2018-02-22 10:13:54 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB6C83A8) to Drive 1
2018-02-22 10:13:54 2 Total ATA Drives Found
2018-02-22 10:13:54 Found 1 handles supporting EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
2018-02-22 10:13:54 SCSI device connected at Target 0x0100FFFFFFFFFFFF-FFFFFFFFFFFFFFFF Lun 0x0
2018-02-22 10:13:54 Device Node Sata(0x1,0x0,0x0).
2018-02-22 10:13:54 Drive 2 - The Medium is Removable
2018-02-22 10:13:54 GetVPDPage(): PassThru() failed. (Device Error)
2018-02-22 10:13:54 ExtScsiPassThruInitScsiDriveData(2): GetVPDPage(80) failed. (Device Error)
2018-02-22 10:13:54 ExtScsiPassThruInitializeScsiDiskSupport(): ExtScsiPassThruInitScsiDriveData() failed. (Device Error)
2018-02-22 10:13:54 No handle found supporting EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (52C78312-8EDC-4233-98F2-1A1AA5E388A5).
2018-02-22 10:13:54 No handle found supporting LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
2018-02-22 10:13:54 1 Total Hard Disc Drives Found
2018-02-22 10:13:54 1 Total Optical Disc Drives Found
2018-02-22 10:13:54 Found 1 Hard Disk Drives
2018-02-22 10:13:54 Found 1 Optical Disk Drives
2018-02-22 10:13:54 Found Legacy Bios Protocol.
2018-02-22 10:13:54 [L]> System ID: 8101
2018-02-22 10:13:54 System Model: = HP ProBook 450 G3
2018-02-22 10:13:54 System SKU: = P4P02EA#BH5
2018-02-22 10:13:54 System ID: 8101
2018-02-22 10:13:54 Type 11 OS Image: BUILDID#15WWR4AD301#SBH5#DBH5
2018-02-22 10:13:54 HDD 0 Model : TOSHIBA MQ01ABD100
2018-02-22 10:13:54 HDD 0 Firmware: AX1R2C
2018-02-22 10:13:54 HDD 0 Serial: 56SAPF86T
2018-02-22 10:13:54 ODD 0 Model : hp DVDRW SU208HB
2018-02-22 10:13:54 ODD 0 Firmware: HH00
2018-02-22 10:13:54 ODD 0 Serial: S1B06YDH4003G9
2018-02-22 10:13:54 DIMM 0 Serial Number: E000C198
2018-02-22 10:13:54 DIMM 0 Part Number : CT102464BF160B.M16
2018-02-22 10:13:54 DIMM 1 Serial Number: 1534955F
2018-02-22 10:13:54 DIMM 1 Part Number : M471B1G73DB0-YK0
2018-02-22 10:13:54 BIOS Revision: N78 Ver. 01.24
2018-02-22 10:13:54 [L]> Platform Vendor ID : 0x8086
2018-02-22 10:13:54 [L]> Platform Device ID : 0x1904
2018-02-22 10:13:54 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2018-02-22 10:13:54 Starting Graphical System Diagnostic Menu
2018-02-22 10:14:19 Power Source Test Selected
2018-02-22 10:14:19 Estimated Total Time Required = 240s
2018-02-22 10:14:19 Battery Test Started
2018-02-22 10:14:21 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2018-02-22 10:14:21 System reports 1 batteries supported.
2018-02-22 10:14:21 Will not check battery charging since the remaining capacity is bigger than 90
2018-02-22 10:14:21 [L]> Battery cell voltage difference is out of range. MaxCellVolt(4297 mV), MinCellVolt(3778 mV).
2018-02-22 10:14:21 Battery 0 returned 0x0000000000000040 -- Retrying
2018-02-22 10:14:24 Will not check battery charging since the remaining capacity is bigger than 90
2018-02-22 10:14:24 [L]> Battery cell voltage difference is out of range. MaxCellVolt(4297 mV), MinCellVolt(3778 mV).
2018-02-22 10:14:24 Battery 0 returned 0x0000000000000040 -- Retrying
2018-02-22 10:14:27 Will not check battery charging since the remaining capacity is bigger than 90
2018-02-22 10:14:27 [L]> Battery cell voltage difference is out of range. MaxCellVolt(4297 mV), MinCellVolt(3778 mV).
2018-02-22 10:14:27 Battery 0 returned 0x0000000000000040 -- Retrying
2018-02-22 10:14:30 Battery 0 returned 0x0000000000000040
2018-02-22 10:14:30 Overall Battery Result = 3
2018-02-22 10:14:30 Error Code=0x601
2018-02-22 10:14:30 Serial Number       : 5CD6225544
2018-02-22 10:14:30 Warranty Start Date : 04/21/2016
2018-02-22 10:14:30 WarrantyIDString size = 60
2018-02-22 10:14:30 Warranty ID = QAM96K-83G91M-MFPX7G-C09903
2018-02-22 10:14:56 Power Source Test Completed
2018-02-22 10:15:41 System Board Test Selected
2018-02-22 10:15:41 Estimated Total Time Required = 30s
2018-02-22 10:15:41 [L]> Total Memory 16290MB, Free 15962MB (4086274 Pages)
2018-02-22 10:15:41 [L]> SmbiosGetBiosVendor: HP
2018-02-22 10:15:41 [L]> GetAllGraphicFB(): this system needs check MAE and IOAE bits.
2018-02-22 10:15:41 [L]> Found VGA device at Seg-0x00:Bus-0x00:Dev-0x02:Func-0x00, ClassCode-0x0300, CommandRegister-0x0007
2018-02-22 10:15:41 [L]> VGA device is in the Onboard PCI Device Array.
2018-02-22 10:15:41 [L]> Found Video Device 0x19168086
2018-02-22 10:15:41 [L]> GetAllGraphicFB(): GraphicDevice[0]: Base-0x00000000C0000000, Size-0x0000000001F00000, 64Bit-TRUE, Supported-TRUE
2018-02-22 10:15:41 [L]> GetAllGraphicFB(): Found 1 graphic device(s) to test.
2018-02-22 10:15:41 [L]> GetAllGraphicFB(): VideoMemorySizeTotal is 0x1F00000
2018-02-22 10:15:41 [L]> Audio Controller Bus 0, Dev 31, Func 3
2018-02-22 10:15:41 [L]> Audio controller Vendor ID 0x8086
2018-02-22 10:15:41 [L]> Audio controller Device ID 0x9D70
2018-02-22 10:15:41 [L]> Audio controller Revision ID 0x21
2018-02-22 10:15:41 [L]> Audio controller Subsystem Vendor ID 0x103C
2018-02-22 10:15:41 [L]> Audio controller Subsystem Device ID 0x8101
2018-02-22 10:15:41 [L]> Audio controller Class Code 0x0403
2018-02-22 10:15:41 [L]> HD audio codec Vendor ID 0x14F1 Device ID 0x50F4
2018-02-22 10:15:41 [L]> HD audio codec Revision ID - 0x100101
2018-02-22 10:15:41 [L]> The codec 0x14F150F4 need specific patch
2018-02-22 10:15:41 [L]> HD audio codec Vendor ID 0x8086 Device ID 0x2809
2018-02-22 10:15:41 [L]> HD audio codec Revision ID - 0x100000
2018-02-22 10:15:41 [W]> Unsupported codec Vendor ID 0x8086 Device ID 0x2809 (ignored)
2018-02-22 10:15:41 [L]> Found 1 EFI_USB2_HC_PROTOCOL handles.
2018-02-22 10:15:41 System Board Test Completed - Result 1
2018-02-22 10:15:43 System Board Test Completed
2018-02-22 10:15:52 Uninstalling DTD ATA Commands Protocol
2018-02-22 10:15:52 Exiting System Diagnostics
2018-02-25 15:35:02 ================================================
2018-02-25 15:35:02 EFI System Diagnostic 6.4.0.0 Started
2018-02-25 15:35:02 Load Options Blank
2018-02-25 15:35:02 Console Control Protocol Not Available
2018-02-25 15:35:02 SysDiagsBiosData2011 Configuration Variable Acquired
2018-02-25 15:35:02 Found HP Thermal Diagnostic Protocol
2018-02-25 15:35:02 [L]> System ID: 8101
2018-02-25 15:35:02 Failed Loading HP BIOS Image Interface Protocol (Not Found)
2018-02-25 15:35:02 [L]> Found 4 Processors 4 Enabled Processors
2018-02-25 15:35:02 [L]> Found 1 Absolute Pointer Protocol(s)
2018-02-25 15:35:02 [L]> 0 UART device path node found.
2018-02-25 15:35:02 System Family: = 1
2018-02-25 15:35:02 [L]> Failed to locate handle buff for serial IO protocol - Not Found
2018-02-25 15:35:02 [L]> Failed to bind serial io protocol - Not Found
2018-02-25 15:35:02 [L]> IsThunderboltAccessProtocolPresent(): Locate HpThunderboltProtocol TBHandleCount = 0. (Not Found)
2018-02-25 15:35:02 [L]> Thunderbolt Handle NOT Found
2018-02-25 15:35:02 [L]> Language Selected is currently (eng).
2018-02-25 15:35:04 Initializing Drive Library.
2018-02-25 15:35:04 TscPerSecond = 09A7DDC06h
2018-02-25 15:35:04 Installed DTD ATA Commands Protocol
2018-02-25 15:35:04 Found installed DTD ATA Commands Protocol supporting Packet Commands!
2018-02-25 15:35:04 Found 1 Hard Disk Drive.
2018-02-25 15:35:04 Drive 0 SMART Supported
2018-02-25 15:35:04 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB623528) to Drive 0
2018-02-25 15:35:04 Found 1 Optical Disk Drive.
2018-02-25 15:35:04 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB6C83A8) to Drive 1
2018-02-25 15:35:04 2 Total ATA Drives Found
2018-02-25 15:35:04 Found 1 handles supporting EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
2018-02-25 15:35:04 SCSI device connected at Target 0x0100FFFFFFFFFFFF-FFFFFFFFFFFFFFFF Lun 0x0
2018-02-25 15:35:04 Device Node Sata(0x1,0x0,0x0).
2018-02-25 15:35:04 Drive 2 - The Medium is Removable
2018-02-25 15:35:04 GetVPDPage(): PassThru() failed. (Device Error)
2018-02-25 15:35:04 ExtScsiPassThruInitScsiDriveData(2): GetVPDPage(80) failed. (Device Error)
2018-02-25 15:35:04 ExtScsiPassThruInitializeScsiDiskSupport(): ExtScsiPassThruInitScsiDriveData() failed. (Device Error)
2018-02-25 15:35:04 No handle found supporting EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (52C78312-8EDC-4233-98F2-1A1AA5E388A5).
2018-02-25 15:35:04 No handle found supporting LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
2018-02-25 15:35:04 1 Total Hard Disc Drives Found
2018-02-25 15:35:04 1 Total Optical Disc Drives Found
2018-02-25 15:35:04 Found 1 Hard Disk Drives
2018-02-25 15:35:04 Found 1 Optical Disk Drives
2018-02-25 15:35:04 Found Legacy Bios Protocol.
2018-02-25 15:35:04 [L]> System ID: 8101
2018-02-25 15:35:04 System Model: = HP ProBook 450 G3
2018-02-25 15:35:04 System SKU: = P4P02EA#BH5
2018-02-25 15:35:04 System ID: 8101
2018-02-25 15:35:04 Type 11 OS Image: BUILDID#15WWR4AD301#SBH5#DBH5
2018-02-25 15:35:04 HDD 0 Model : TOSHIBA MQ01ABD100
2018-02-25 15:35:04 HDD 0 Firmware: AX1R2C
2018-02-25 15:35:04 HDD 0 Serial: 56SAPF86T
2018-02-25 15:35:04 ODD 0 Model : hp DVDRW SU208HB
2018-02-25 15:35:04 ODD 0 Firmware: HH00
2018-02-25 15:35:04 ODD 0 Serial: S1B06YDH4003G9
2018-02-25 15:35:04 DIMM 0 Serial Number: 1534955F
2018-02-25 15:35:04 DIMM 0 Part Number : M471B1G73DB0-YK0
2018-02-25 15:35:04 DIMM 1 Serial Number: E000C198
2018-02-25 15:35:04 DIMM 1 Part Number : CT102464BF160B.M16
2018-02-25 15:35:04 BIOS Revision: N78 Ver. 01.24
2018-02-25 15:35:04 [L]> Platform Vendor ID : 0x8086
2018-02-25 15:35:04 [L]> Platform Device ID : 0x1904
2018-02-25 15:35:04 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2018-02-25 15:35:04 Starting Graphical System Diagnostic Menu
2018-02-25 15:35:16 Power Source Test Selected
2018-02-25 15:35:16 Estimated Total Time Required = 240s
2018-02-25 15:35:16 Battery Test Started
2018-02-25 15:35:18 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2018-02-25 15:35:18 System reports 1 batteries supported.
2018-02-25 15:35:18 Battery 0, Invalid Design Voltage 8400
2018-02-25 15:35:18 Battery 0, Invalid Design Voltage 8400
2018-02-25 15:35:18 Battery 0 returned 0x0000000000000060 -- Retrying
2018-02-25 15:35:21 Battery 0 returned 0x0000000000000060
2018-02-25 15:35:21 Overall Battery Result = 6
2018-02-25 15:35:21 AC Adapter Test Started
2018-02-25 15:35:23 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2018-02-25 15:35:23 AC Adapter Test Completed - Result 1
2018-02-25 15:35:28 Power Source Test Completed
2018-02-25 15:35:34 AC Adapter Test Selected
2018-02-25 15:35:34 Estimated Total Time Required = 120s
2018-02-25 15:35:34 AC Adapter Test Started
2018-02-25 15:35:36 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2018-02-25 15:35:36 AC Adapter Test Completed - Result 1
2018-02-25 15:35:39 AC Adapter Test Completed
2018-02-25 15:36:16 Memory Fast Test Selected
2018-02-25 15:36:16 [L]> Total Memory 16290MB, Free 15961MB (4086225 Pages)
2018-02-25 15:36:16 [L]> Calculated 0x000000000E6D5644 TSC Ticks per MB.
2018-02-25 15:36:16 Estimated Total Time Required = 1500s
2018-02-25 15:36:16 CPU Test Started
2018-02-25 15:36:17 Start Numeric Coprocessor Test.
2018-02-25 15:36:28 CPU Test Completed - Result 1
2018-02-25 15:36:28 Memory Fast Check Started
2018-02-25 15:36:35 [L]> Tested 54 MB in 7000 ms with 4 processor(s), normalized test time is 518 ms/MB
2018-02-25 15:36:35 [L]> Memory Test totally tested 14043 Pages in 0 loop(s).
2018-02-25 15:36:35 Memory Fast Check Completed - Result 2
2018-02-25 15:36:35 Memory Fast Test Completed
2018-02-25 15:36:40 System Board Test Selected
2018-02-25 15:36:40 Estimated Total Time Required = 30s
2018-02-25 15:36:40 [L]> Total Memory 16290MB, Free 15961MB (4086222 Pages)
2018-02-25 15:36:40 [L]> SmbiosGetBiosVendor: HP
2018-02-25 15:36:40 [L]> GetAllGraphicFB(): this system needs check MAE and IOAE bits.
2018-02-25 15:36:40 [L]> Found VGA device at Seg-0x00:Bus-0x00:Dev-0x02:Func-0x00, ClassCode-0x0300, CommandRegister-0x0007
2018-02-25 15:36:40 [L]> VGA device is in the Onboard PCI Device Array.
2018-02-25 15:36:40 [L]> Found Video Device 0x19168086
2018-02-25 15:36:40 [L]> GetAllGraphicFB(): GraphicDevice[0]: Base-0x00000000C0000000, Size-0x0000000001F00000, 64Bit-TRUE, Supported-TRUE
2018-02-25 15:36:40 [L]> GetAllGraphicFB(): Found 1 graphic device(s) to test.
2018-02-25 15:36:40 [L]> GetAllGraphicFB(): VideoMemorySizeTotal is 0x1F00000
2018-02-25 15:36:40 [L]> Audio Controller Bus 0, Dev 31, Func 3
2018-02-25 15:36:40 [L]> Audio controller Vendor ID 0x8086
2018-02-25 15:36:40 [L]> Audio controller Device ID 0x9D70
2018-02-25 15:36:40 [L]> Audio controller Revision ID 0x21
2018-02-25 15:36:40 [L]> Audio controller Subsystem Vendor ID 0x103C
2018-02-25 15:36:40 [L]> Audio controller Subsystem Device ID 0x8101
2018-02-25 15:36:40 [L]> Audio controller Class Code 0x0403
2018-02-25 15:36:40 [L]> HD audio codec Vendor ID 0x14F1 Device ID 0x50F4
2018-02-25 15:36:40 [L]> HD audio codec Revision ID - 0x100101
2018-02-25 15:36:40 [L]> The codec 0x14F150F4 need specific patch
2018-02-25 15:36:40 [L]> HD audio codec Vendor ID 0x8086 Device ID 0x2809
2018-02-25 15:36:40 [L]> HD audio codec Revision ID - 0x100000
2018-02-25 15:36:40 [W]> Unsupported codec Vendor ID 0x8086 Device ID 0x2809 (ignored)
2018-02-25 15:36:40 [L]> Found 1 EFI_USB2_HC_PROTOCOL handles.
2018-02-25 15:36:40 System Board Test Completed - Result 1
2018-02-25 15:36:46 System Board Test Completed
2018-02-25 15:36:57 Battery Test Selected
2018-02-25 15:36:57 Estimated Total Time Required = 120s
2018-02-25 15:36:57 Battery Test Started
2018-02-25 15:36:59 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2018-02-25 15:36:59 System reports 1 batteries supported.
2018-02-25 15:36:59 Will not check battery charging since the DeepDischarge variable is TRUE
2018-02-25 15:36:59 [L]> Battery cell voltage difference is out of range. MaxCellVolt(4289 mV), MinCellVolt(2417 mV).
2018-02-25 15:36:59 Battery 0 returned 0x0000000000000040 -- Retrying
2018-02-25 15:37:02 Will not check battery charging since the DeepDischarge variable is TRUE
2018-02-25 15:37:02 [L]> Battery cell voltage difference is out of range. MaxCellVolt(4289 mV), MinCellVolt(2417 mV).
2018-02-25 15:37:02 Battery 0 returned 0x0000000000000040 -- Retrying
2018-02-25 15:37:05 Will not check battery charging since the DeepDischarge variable is TRUE
2018-02-25 15:37:05 [L]> Battery cell voltage difference is out of range. MaxCellVolt(4289 mV), MinCellVolt(2417 mV).
2018-02-25 15:37:05 Battery 0 returned 0x0000000000000040 -- Retrying
2018-02-25 15:37:08 Battery 0 returned 0x0000000000000040
2018-02-25 15:37:09 Overall Battery Result = 3
2018-02-25 15:37:09 Error Code=0x601
2018-02-25 15:37:09 Serial Number       : 5CD6225544
2018-02-25 15:37:09 Warranty Start Date : 04/21/2016
2018-02-25 15:37:09 WarrantyIDString size = 60
2018-02-25 15:37:09 Warranty ID = QAM96K-83G91Q-MFPX7G-C0FR03
2018-02-25 15:37:28 Battery Test Completed, TestResult = 3
2018-02-25 15:37:31 Uninstalling DTD ATA Commands Protocol
2018-02-25 15:37:31 Exiting System Diagnostics
2018-02-26 21:40:52 ================================================
2018-02-26 21:40:52 EFI System Diagnostic 6.6.2.0 Started
2018-02-26 21:40:52 Load Options Blank
2018-02-26 21:40:52 Console Control Protocol Not Available
2018-02-26 21:40:52 SysDiagsBiosData2011 Configuration Variable Acquired, SysDiagsBiosData2010.Version 1
2018-02-26 21:40:52 Found HP Thermal Diagnostic Protocol
2018-02-26 21:40:53 [L]> System ID: 8101
2018-02-26 21:40:53 Failed Loading HP BIOS Image Interface Protocol (Not Found)
2018-02-26 21:40:53 [L]> Found 4 Processors 4 Enabled Processors
2018-02-26 21:40:53 [L]> MpService2 found Bsp at index 0
2018-02-26 21:40:53 [L]> Found 1 Absolute Pointer Protocol(s)
2018-02-26 21:40:53 [L]> 0 UART device path node found.
2018-02-26 21:40:53 System Family: = 1
2018-02-26 21:40:53 [L]> Failed to locate handle buff for serial IO protocol - Not Found
2018-02-26 21:40:53 [L]> Failed to bind serial io protocol - Not Found
2018-02-26 21:40:53 [L]> IsThunderboltAccessProtocolPresent(): Failed to Locate Thunderbolt Protocol. (Not Found)
2018-02-26 21:40:53 [L]> Language Selected is currently (eng).
2018-02-26 21:40:53 [L]> EULA: Bit 54:53 Key - 0x1
2018-02-26 21:40:55 Initializing Drive Library.
2018-02-26 21:40:55 TscPerSecond = 09A7E727Ch
2018-02-26 21:40:55 Installed DTD ATA Commands Protocol
2018-02-26 21:40:55 Found installed DTD ATA Commands Protocol supporting Packet Commands!
2018-02-26 21:40:55 Found 1 Hard Disk Drive.
2018-02-26 21:40:55 Drive 0 SMART Supported
2018-02-26 21:40:55 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB623528) to Drive 0
2018-02-26 21:40:55 Found 1 Optical Disk Drive.
2018-02-26 21:40:55 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB6C83A8) to Drive 1
2018-02-26 21:40:55 2 Total ATA Drives Found
2018-02-26 21:40:55 Found 1 handles supporting EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
2018-02-26 21:40:55 SCSI device connected at Target 0x0100FFFFFFFFFFFF-FFFFFFFFFFFFFFFF Lun 0x0
2018-02-26 21:40:55 Device Node Sata(0x1,0x0,0x0).
2018-02-26 21:40:55 Drive 2 - The Medium is Removable
2018-02-26 21:40:55 GetVPDPage(): PassThru() failed. (Device Error)
2018-02-26 21:40:55 ExtScsiPassThruInitScsiDriveData(2): GetVPDPage(80) failed. (Device Error)
2018-02-26 21:40:55 ExtScsiPassThruInitializeScsiDiskSupport(): ExtScsiPassThruInitScsiDriveData() failed. (Device Error)
2018-02-26 21:40:55 No handle found supporting EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (52C78312-8EDC-4233-98F2-1A1AA5E388A5).
2018-02-26 21:40:55 No handle found supporting LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
2018-02-26 21:40:55 1 Total Hard Disc Drives Found
2018-02-26 21:40:55 1 Total Optical Disc Drives Found
2018-02-26 21:40:55 Found 1 Hard Disk Drives
2018-02-26 21:40:55 Found 1 Optical Disk Drives
2018-02-26 21:40:55 Found Legacy Bios Protocol.
2018-02-26 21:40:55 [L]> System ID: 8101
2018-02-26 21:40:55 System Model: = HP ProBook 450 G3
2018-02-26 21:40:55 System SKU: = P4P02EA#BH5
2018-02-26 21:40:55 System ID: 8101
2018-02-26 21:40:55 Type 11 OS Image: BUILDID#15WWR4AD301#SBH5#DBH5
2018-02-26 21:40:55 [L]> SMBIOS Type: 22, ID: 0 not found.
2018-02-26 21:40:55 [L]> SMBIOS Type: 22, ID: 0 not found.
2018-02-26 21:40:55 [L]> SMBIOS Type: 22, ID: 0 not found.
2018-02-26 21:40:55 HDD 0 Type : ATA
2018-02-26 21:40:55 HDD 0 Model : TOSHIBA MQ01ABD100
2018-02-26 21:40:55 HDD 0 Firmware: AX1R2C
2018-02-26 21:40:55 HDD 0 Serial: 56SAPF86T
2018-02-26 21:40:55 ODD 0 Type : ATA
2018-02-26 21:40:55 ODD 0 Model : hp DVDRW SU208HB
2018-02-26 21:40:55 ODD 0 Firmware: HH00
2018-02-26 21:40:55 ODD 0 Serial: S1B06YDH4003G9
2018-02-26 21:40:55 DIMM 0 Serial Number: 1534955F
2018-02-26 21:40:55 DIMM 0 Part Number : M471B1G73DB0-YK0
2018-02-26 21:40:55 DIMM 1 Serial Number: E000C198
2018-02-26 21:40:55 DIMM 1 Part Number : CT102464BF160B.M16
2018-02-26 21:40:55 BIOS Revision: N78 Ver. 01.24
2018-02-26 21:40:55 [L]> Platform Vendor ID : 0x8086
2018-02-26 21:40:55 [L]> Platform Device ID : 0x1904
2018-02-26 21:40:55 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2018-02-26 21:40:55 Type 11 1 tables
2018-02-26 21:40:55 Type (000000000000000Bh), Len (0000000000000005h), Handle (000000000000000Fh), String count (0000000000000003h)
2018-02-26 21:40:55 HPBATDET: Environment Variable not found.
2018-02-26 21:40:55 BATDET: Date 1//31//2000
2018-02-26 21:40:55 BATDET: 0
2018-02-26 21:40:55 [L]> BATDET: HP
2018-02-26 21:40:55 Retrieved BatterySafetyMode: 0.
2018-02-26 21:40:55 Starting Graphical System Diagnostic Menu
2018-02-26 21:41:04 Uninstalling DTD ATA Commands Protocol
2018-02-26 21:41:04 Exiting System Diagnostics
2018-02-26 22:57:43 ================================================
2018-02-26 22:57:43 EFI System Diagnostic 6.6.2.0 Started
2018-02-26 22:57:43 Load Options Blank
2018-02-26 22:57:43 Console Control Protocol Not Available
2018-02-26 22:57:43 SysDiagsBiosData2011 Configuration Variable Acquired, SysDiagsBiosData2010.Version 1
2018-02-26 22:57:43 Found HP Thermal Diagnostic Protocol
2018-02-26 22:57:43 [L]> System ID: 8101
2018-02-26 22:57:43 Failed Loading HP BIOS Image Interface Protocol (Not Found)
2018-02-26 22:57:43 [L]> Found 4 Processors 4 Enabled Processors
2018-02-26 22:57:43 [L]> MpService2 found Bsp at index 0
2018-02-26 22:57:43 [L]> Found 1 Absolute Pointer Protocol(s)
2018-02-26 22:57:43 [L]> 0 UART device path node found.
2018-02-26 22:57:43 System Family: = 1
2018-02-26 22:57:43 [L]> Failed to locate handle buff for serial IO protocol - Not Found
2018-02-26 22:57:43 [L]> Failed to bind serial io protocol - Not Found
2018-02-26 22:57:43 [L]> IsThunderboltAccessProtocolPresent(): Failed to Locate Thunderbolt Protocol. (Not Found)
2018-02-26 22:57:43 [L]> Language Selected is currently (eng).
2018-02-26 22:57:43 [L]> EULA: Bit 54:53 Key - 0x1
2018-02-26 22:57:46 Initializing Drive Library.
2018-02-26 22:57:46 TscPerSecond = 09A7E9218h
2018-02-26 22:57:46 Installed DTD ATA Commands Protocol
2018-02-26 22:57:46 Found installed DTD ATA Commands Protocol supporting Packet Commands!
2018-02-26 22:57:46 Found 1 Hard Disk Drive.
2018-02-26 22:57:46 Drive 0 SMART Supported
2018-02-26 22:57:46 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB622528) to Drive 0
2018-02-26 22:57:46 Found 1 Optical Disk Drive.
2018-02-26 22:57:46 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB6C83A8) to Drive 1
2018-02-26 22:57:46 2 Total ATA Drives Found
2018-02-26 22:57:46 Found 1 handles supporting EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
2018-02-26 22:57:46 SCSI device connected at Target 0x0100FFFFFFFFFFFF-FFFFFFFFFFFFFFFF Lun 0x0
2018-02-26 22:57:46 Device Node Sata(0x1,0x0,0x0).
2018-02-26 22:57:46 Drive 2 - The Medium is Removable
2018-02-26 22:57:46 GetVPDPage(): PassThru() failed. (Device Error)
2018-02-26 22:57:46 ExtScsiPassThruInitScsiDriveData(2): GetVPDPage(80) failed. (Device Error)
2018-02-26 22:57:46 ExtScsiPassThruInitializeScsiDiskSupport(): ExtScsiPassThruInitScsiDriveData() failed. (Device Error)
2018-02-26 22:57:46 No handle found supporting EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (52C78312-8EDC-4233-98F2-1A1AA5E388A5).
2018-02-26 22:57:46 No handle found supporting LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
2018-02-26 22:57:46 1 Total Hard Disc Drives Found
2018-02-26 22:57:46 1 Total Optical Disc Drives Found
2018-02-26 22:57:46 Found 1 Hard Disk Drives
2018-02-26 22:57:46 Found 1 Optical Disk Drives
2018-02-26 22:57:46 Found Legacy Bios Protocol.
2018-02-26 22:57:46 [L]> System ID: 8101
2018-02-26 22:57:46 System Model: = HP ProBook 450 G3
2018-02-26 22:57:46 System SKU: = P4P02EA#BH5
2018-02-26 22:57:46 System ID: 8101
2018-02-26 22:57:46 Type 11 OS Image: BUILDID#15WWR4AD301#SBH5#DBH5
2018-02-26 22:57:46 HDD 0 Type : ATA
2018-02-26 22:57:46 HDD 0 Model : TOSHIBA MQ01ABD100
2018-02-26 22:57:46 HDD 0 Firmware: AX1R2C
2018-02-26 22:57:46 HDD 0 Serial: 56SAPF86T
2018-02-26 22:57:46 ODD 0 Type : ATA
2018-02-26 22:57:46 ODD 0 Model : hp DVDRW SU208HB
2018-02-26 22:57:46 ODD 0 Firmware: HH00
2018-02-26 22:57:46 ODD 0 Serial: S1B06YDH4003G9
2018-02-26 22:57:46 DIMM 0 Serial Number: 1534955F
2018-02-26 22:57:46 DIMM 0 Part Number : M471B1G73DB0-YK0
2018-02-26 22:57:46 DIMM 1 Serial Number: E000C198
2018-02-26 22:57:46 DIMM 1 Part Number : CT102464BF160B.M16
2018-02-26 22:57:46 BIOS Revision: N78 Ver. 01.24
2018-02-26 22:57:46 [L]> Platform Vendor ID : 0x8086
2018-02-26 22:57:46 [L]> Platform Device ID : 0x1904
2018-02-26 22:57:46 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2018-02-26 22:57:46 Type 11 1 tables
2018-02-26 22:57:46 Type (000000000000000Bh), Len (0000000000000005h), Handle (000000000000000Fh), String count (0000000000000003h)
2018-02-26 22:57:46 HPBATDET: Environment Variable not found.
2018-02-26 22:57:46 BATDET: Date 4//21//2016
2018-02-26 22:57:46 BATDET: 0
2018-02-26 22:57:46 [L]> BATDET: HP
2018-02-26 22:57:46 Retrieved BatterySafetyMode: 0.
2018-02-26 22:57:46 Starting Graphical System Diagnostic Menu
2018-02-26 22:58:02 System Extensive Test Selected
2018-02-26 22:58:02 [L]> Total Memory 16290MB, Free 15960MB (4085945 Pages)
2018-02-26 22:58:02 [L]> Calculated 0x000000007FBA6534 TSC Ticks per MB.
2018-02-26 22:58:02 Found 4 Partitions on Drive
2018-02-26 22:58:03 SectorPerCluster 0x8
2018-02-26 22:58:03 Cluster Size 0x1000
2018-02-26 22:58:03 Partition has 0x7F800 Clusters
2018-02-26 22:58:03 Volume is FAT32
2018-02-26 22:58:03 Drive 0, Partition 3 - Decoding FAT data
2018-02-26 22:58:03 Partition Starting LBA 0x74301800
2018-02-26 22:58:03 Partition Size in LBA 0x400000
2018-02-26 22:58:04 Partition (FAT32) Clusters: Read=0x4701 Skipped=0x7B0FF Total=0x7F800
2018-02-26 22:58:04 NTFS Blocks Used 6212082, Free 1402398
2018-02-26 22:58:04 EXT3 Blocks Used 0, Free 0
2018-02-26 22:58:04 FAT32 Clusters Used 18177, Free 504063
2018-02-26 22:58:04 Estimated Total Time Required = 30008s
2018-02-26 22:58:04 Battery Test Started
2018-02-26 22:58:06 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2018-02-26 22:58:06 System reports 1 batteries supported.
2018-02-26 22:58:06 Will not check battery charging since the DeepDischarge variable is TRUE
2018-02-26 22:58:06 [L]> Battery cell voltage difference is out of range. MaxCellVolt(4289 mV), MinCellVolt(1081 mV).
2018-02-26 22:58:06 Battery 0 returned 0x0000000000000040 -- Retrying
2018-02-26 22:58:10 Will not check battery charging since the DeepDischarge variable is TRUE
2018-02-26 22:58:10 [L]> Battery cell voltage difference is out of range. MaxCellVolt(4289 mV), MinCellVolt(1081 mV).
2018-02-26 22:58:10 Battery 0 returned 0x0000000000000040 -- Retrying
2018-02-26 22:58:13 Will not check battery charging since the DeepDischarge variable is TRUE
2018-02-26 22:58:13 [L]> Battery cell voltage difference is out of range. MaxCellVolt(4289 mV), MinCellVolt(1081 mV).
2018-02-26 22:58:13 Battery 0 returned 0x0000000000000040 -- Retrying
2018-02-26 22:58:17 Battery 0 returned 0x0000000000000040
2018-02-26 22:58:17 Overall Battery Result = 3
2018-02-26 22:58:17 Error Code=0x601
2018-02-26 22:58:17 Serial Number       : 5CD6225544
2018-02-26 22:58:17 Warranty Start Date : 04/21/2016
2018-02-26 22:58:17 WarrantyIDString size = 60
2018-02-26 22:58:17 Warranty ID = QAM96K-83G91R-MFPX7G-C0F903
2018-02-27 11:14:42 ================================================
2018-02-27 11:14:42 EFI System Diagnostic 6.6.2.0 Started
2018-02-27 11:14:42 Load Options Blank
2018-02-27 11:14:42 Console Control Protocol Not Available
2018-02-27 11:14:42 SysDiagsBiosData2011 Configuration Variable Acquired, SysDiagsBiosData2010.Version 1
2018-02-27 11:14:42 Found HP Thermal Diagnostic Protocol
2018-02-27 11:14:42 [L]> System ID: 8101
2018-02-27 11:14:42 Failed Loading HP BIOS Image Interface Protocol (Not Found)
2018-02-27 11:14:42 [L]> Found 4 Processors 4 Enabled Processors
2018-02-27 11:14:42 [L]> MpService2 found Bsp at index 0
2018-02-27 11:14:42 [L]> Found 1 Absolute Pointer Protocol(s)
2018-02-27 11:14:42 [L]> 0 UART device path node found.
2018-02-27 11:14:42 System Family: = 1
2018-02-27 11:14:42 [L]> Failed to locate handle buff for serial IO protocol - Not Found
2018-02-27 11:14:42 [L]> Failed to bind serial io protocol - Not Found
2018-02-27 11:14:42 [L]> IsThunderboltAccessProtocolPresent(): Failed to Locate Thunderbolt Protocol. (Not Found)
2018-02-27 11:14:42 [L]> Language Selected is currently (eng).
2018-02-27 11:14:42 [L]> EULA: Bit 54:53 Key - 0x1
2018-02-27 11:14:44 Initializing Drive Library.
2018-02-27 11:14:44 TscPerSecond = 09A7B6278h
2018-02-27 11:14:44 Installed DTD ATA Commands Protocol
2018-02-27 11:14:44 Found installed DTD ATA Commands Protocol supporting Packet Commands!
2018-02-27 11:14:44 Found 1 Hard Disk Drive.
2018-02-27 11:14:44 Drive 0 SMART Supported
2018-02-27 11:14:44 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB623528) to Drive 0
2018-02-27 11:14:44 Found 1 Optical Disk Drive.
2018-02-27 11:14:44 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB6C83A8) to Drive 1
2018-02-27 11:14:44 2 Total ATA Drives Found
2018-02-27 11:14:44 Found 1 handles supporting EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
2018-02-27 11:14:44 SCSI device connected at Target 0x0100FFFFFFFFFFFF-FFFFFFFFFFFFFFFF Lun 0x0
2018-02-27 11:14:44 Device Node Sata(0x1,0x0,0x0).
2018-02-27 11:14:44 Drive 2 - The Medium is Removable
2018-02-27 11:14:44 GetVPDPage(): PassThru() failed. (Device Error)
2018-02-27 11:14:44 ExtScsiPassThruInitScsiDriveData(2): GetVPDPage(80) failed. (Device Error)
2018-02-27 11:14:44 ExtScsiPassThruInitializeScsiDiskSupport(): ExtScsiPassThruInitScsiDriveData() failed. (Device Error)
2018-02-27 11:14:44 No handle found supporting EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (52C78312-8EDC-4233-98F2-1A1AA5E388A5).
2018-02-27 11:14:44 No handle found supporting LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
2018-02-27 11:14:44 1 Total Hard Disc Drives Found
2018-02-27 11:14:44 1 Total Optical Disc Drives Found
2018-02-27 11:14:44 Found 1 Hard Disk Drives
2018-02-27 11:14:44 Found 1 Optical Disk Drives
2018-02-27 11:14:44 Found Legacy Bios Protocol.
2018-02-27 11:14:44 [L]> System ID: 8101
2018-02-27 11:14:44 System Model: = HP ProBook 450 G3
2018-02-27 11:14:44 System SKU: = P4P02EA#BH5
2018-02-27 11:14:44 System ID: 8101
2018-02-27 11:14:44 Type 11 OS Image: BUILDID#15WWR4AD301#SBH5#DBH5
2018-02-27 11:14:44 HDD 0 Type : ATA
2018-02-27 11:14:44 HDD 0 Model : TOSHIBA MQ01ABD100
2018-02-27 11:14:44 HDD 0 Firmware: AX1R2C
2018-02-27 11:14:44 HDD 0 Serial: 56SAPF86T
2018-02-27 11:14:44 ODD 0 Type : ATA
2018-02-27 11:14:44 ODD 0 Model : hp DVDRW SU208HB
2018-02-27 11:14:44 ODD 0 Firmware: HH00
2018-02-27 11:14:44 ODD 0 Serial: S1B06YDH4003G9
2018-02-27 11:14:44 DIMM 0 Serial Number: 1534955F
2018-02-27 11:14:44 DIMM 0 Part Number : M471B1G73DB0-YK0
2018-02-27 11:14:44 DIMM 1 Serial Number: E000C198
2018-02-27 11:14:44 DIMM 1 Part Number : CT102464BF160B.M16
2018-02-27 11:14:44 BIOS Revision: N78 Ver. 01.24
2018-02-27 11:14:44 [L]> Platform Vendor ID : 0x8086
2018-02-27 11:14:44 [L]> Platform Device ID : 0x1904
2018-02-27 11:14:44 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2018-02-27 11:14:44 Type 11 1 tables
2018-02-27 11:14:44 Type (000000000000000Bh), Len (0000000000000005h), Handle (000000000000000Fh), String count (0000000000000003h)
2018-02-27 11:14:44 HPBATDET: Environment Variable not found.
2018-02-27 11:14:44 NONHPBATDET: Failed getting Battery Manufacture Date.
2018-02-27 11:14:44 [L]> BATDET: HP
2018-02-27 11:14:44 Retrieved BatterySafetyMode: 0.
2018-02-27 11:14:44 Starting Graphical System Diagnostic Menu
2018-02-27 11:14:49 System Extensive Test Selected
2018-02-27 11:14:49 [L]> Total Memory 16290MB, Free 15960MB (4085949 Pages)
2018-02-27 11:14:49 [L]> Calculated 0x000000007FA116A0 TSC Ticks per MB.
2018-02-27 11:14:49 Found 4 Partitions on Drive
2018-02-27 11:14:51 SectorPerCluster 0x8
2018-02-27 11:14:51 Cluster Size 0x1000
2018-02-27 11:14:51 Partition has 0x7F800 Clusters
2018-02-27 11:14:51 Volume is FAT32
2018-02-27 11:14:51 Drive 0, Partition 3 - Decoding FAT data
2018-02-27 11:14:51 Partition Starting LBA 0x74301800
2018-02-27 11:14:51 Partition Size in LBA 0x400000
2018-02-27 11:14:51 Partition (FAT32) Clusters: Read=0x4705 Skipped=0x7B0FB Total=0x7F800
2018-02-27 11:14:51 NTFS Blocks Used 6214263, Free 1400217
2018-02-27 11:14:51 EXT3 Blocks Used 0, Free 0
2018-02-27 11:14:51 FAT32 Clusters Used 18181, Free 504059
2018-02-27 11:14:51 Estimated Total Time Required = 29999s
2018-02-27 11:14:51 Battery Test Started
2018-02-27 11:14:53 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2018-02-27 11:14:53 System reports 1 batteries supported.
2018-02-27 11:14:53 Battery 0, Invalid Design Voltage 8400
2018-02-27 11:14:53 Battery 0, Invalid Design Voltage 8400
2018-02-27 11:14:53 Battery 0 returned 0x0000000000000060 -- Retrying
2018-02-27 11:14:56 Battery 0 returned 0x0000000000000060
2018-02-27 11:14:56 Overall Battery Result = 6
2018-02-27 11:14:56 CPU Test Started
2018-02-27 11:14:57 Start Numeric Coprocessor Test.
2018-02-27 11:15:07 CPU Test Completed - Result 1
2018-02-27 11:15:07 Wireless Module Check Started
2018-02-27 11:15:07 Wireless Module Check Completed - Result 1
2018-02-27 11:15:07 SMART Check Started
2018-02-27 11:15:07 SMART Check Completed - Result 1
2018-02-27 11:15:07 Short DST Started
2018-02-27 11:15:08 Hard Drive 0 Returned Short DST Status 15 Percentage 10
2018-02-27 11:15:32 Hard Drive 0 Returned Short DST Status 15 Percentage 20
2018-02-27 11:15:44 Hard Drive 0 Returned Short DST Status 15 Percentage 30
2018-02-27 11:15:56 Hard Drive 0 Returned Short DST Status 15 Percentage 40
2018-02-27 11:16:09 Hard Drive 0 Returned Short DST Status 15 Percentage 50
2018-02-27 11:16:20 Hard Drive 0 Returned Short DST Status 15 Percentage 60
2018-02-27 11:16:32 Hard Drive 0 Returned Short DST Status 15 Percentage 70
2018-02-27 11:16:44 Hard Drive 0 Returned Short DST Status 15 Percentage 80
2018-02-27 11:16:56 Hard Drive 0 Returned Short DST Status 15 Percentage 90
2018-02-27 11:17:13 Hard Drive 0 Returned Short DST Status 0 Percentage 100
2018-02-27 11:17:14 HDD 0 Self-Test Log:
2018-02-27 11:17:14 SMART Self-test log structure revision number 1
2018-02-27 11:17:14 Num Test_Description    Status                                          Remaining     LifeTime(hours)       LBA_of_first_error
2018-02-27 11:17:14 #01 Short offline       (00h) Completed without error                   00%           1754                  -
2018-02-27 11:17:14 #02 Short offline       (00h) Completed without error                   00%           2315                  -
2018-02-27 11:17:14 #03 Short offline       (00h) Completed without error                   00%           2489                  -
2018-02-27 11:17:14 HDD 0: Previous Self-DST Log Index: 2, New Self-DST Log Index 3. New Self-DST Log detected at Index 3.
2018-02-27 11:17:14 Short DST Completed - Result 1
2018-02-27 11:17:14 Short DST Completed - Result 1
2018-02-27 11:17:14 Optimized DST Started
2018-02-27 11:27:14 UpdateOptimizedDiskTestProgress: Reach maximum test time.
2018-02-27 11:27:14 ODST test: FS(0x7) on Drive(0) Partition(1) Reach maximum test time.
2018-02-27 11:27:14 (NTFS) Blocks (256 Sectors per block): Read=508490 Skipped=243030 Total=751520
2018-02-27 11:27:14 (EXT3) Blocks (256 Sectors per block): Read=0 Skipped=0 Total=0
2018-02-27 11:27:14 (FAT32) Clusters: Read=0 Skipped=0 Total=0
2018-02-27 11:27:14 Optimized DST Completed - Result 1
2018-02-27 11:27:14 Long DST Started
2018-02-27 11:27:14 Memory Extensive Check Started
2018-02-27 11:27:33 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:27:50 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:28:08 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:28:25 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:28:41 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:29:00 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:29:18 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:29:33 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:29:49 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:30:05 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:30:25 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:30:42 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:31:00 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:31:16 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:31:32 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:31:51 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:32:07 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:32:24 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:32:40 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:32:57 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:33:13 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:33:29 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:33:45 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:34:01 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:34:17 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:34:33 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:34:49 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:35:05 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:35:23 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:35:39 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:35:56 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:36:13 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:36:29 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:36:47 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:37:04 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:37:22 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:37:37 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:37:53 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:38:09 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:38:28 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:38:45 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:39:02 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:39:18 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:39:34 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:39:50 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:40:07 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:40:24 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:40:41 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:40:57 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:41:13 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:41:29 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:41:47 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:42:04 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:42:21 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:42:37 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:42:54 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:43:11 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:43:28 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:43:45 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:44:01 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:44:18 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:44:34 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:44:51 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:45:07 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:45:24 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:45:41 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:45:59 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:46:15 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:46:31 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:46:47 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:47:03 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:47:21 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:47:36 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:47:52 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:48:09 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:48:26 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:48:42 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:49:01 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:49:17 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:49:34 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:49:50 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:50:06 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:50:22 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:50:39 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:50:56 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:51:12 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:51:28 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:51:44 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:52:02 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:52:18 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:52:34 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:52:50 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:53:06 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:53:23 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:53:39 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:53:56 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:54:14 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:54:30 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:54:48 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:55:06 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:55:22 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:55:38 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:55:55 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:56:11 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:56:30 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:56:46 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:57:04 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:57:21 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:57:37 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:57:54 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:58:12 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:58:30 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:58:45 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:59:01 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:59:20 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:59:36 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 11:59:53 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:00:10 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:00:26 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:00:42 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:01:00 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:01:18 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:01:33 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:01:49 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:02:05 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:02:21 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:02:37 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:02:53 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:03:09 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:03:25 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:03:41 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:03:58 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:04:15 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:04:32 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:04:48 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:05:04 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:05:22 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:05:38 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:05:56 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:06:13 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:06:30 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:06:46 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:07:03 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:07:20 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:07:35 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:07:51 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:08:07 Hard Drive 0 Returned Long DST Status 15 Percentage 10
2018-02-27 12:08:23 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:08:41 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:08:57 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:09:13 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:09:29 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:09:45 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:10:04 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:10:22 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:10:37 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:10:53 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:11:09 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:11:29 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:11:45 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:12:02 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:12:18 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:12:34 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:12:50 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:13:08 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:13:24 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:13:40 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:13:56 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:14:12 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:14:20 [L]> Tested 15960 MB in 2826000 ms with 4 processor(s), normalized test time is 708 ms/MB
2018-02-27 12:14:20 [L]> Memory Test totally tested 4085854 Pages in 1 loop(s).
2018-02-27 12:14:20 Memory Extensive Check Completed - Result 1
2018-02-27 12:14:20 Hard Drive 0 Returned Long DST Status 15 Percentage 20
2018-02-27 12:31:11 HDD 0 Self-Test Log:
2018-02-27 12:31:11 SMART Self-test log structure revision number 1
2018-02-27 12:31:11 Num Test_Description    Status                                          Remaining     LifeTime(hours)       LBA_of_first_error
2018-02-27 12:31:11 #01 Short offline       (00h) Completed without error                   00%           1754                  -
2018-02-27 12:31:11 #02 Short offline       (00h) Completed without error                   00%           2315                  -
2018-02-27 12:31:11 #03 Short offline       (00h) Completed without error                   00%           2489                  -
2018-02-27 12:31:11 #04 Extended offline    (01h) Aborted by host                           70%           2491                  -
2018-02-27 12:31:11 HDD 0: Previous Self-DST Log Index: 3, New Self-DST Log Index 4. New Self-DST Log detected at Index 4.
2018-02-27 12:31:11 Long DST Completed - Result 2
2018-02-27 12:31:11 Long DST Completed - Result 2
2018-02-27 12:31:12 System Extensive Test Completed

Balamita · ‎03-05-2018

Sorry for being pushy. Has the report shown you anything? Thanks

Balamita · ‎03-08-2018

Any luck? The laptop is really slow and it takes around a minute to bypass the POST with the HP Logo. I wish I didn't follow the HP Support Assistance recommendation by updating the BIOS.

ichi730 · ‎03-08-2018

Hi Balamita,

Sorry for the late reply. During the Hardware test, youve mentioned removing the battery because its giving you an error? Can you please post the error message?

Please dont remove the battery as this is the main reason why we are asking you to run a test to check your battery.

Regards,

ichi

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Balamita · ‎03-12-2018

Appreciate your support. As an update I've installed a new windows even if it might not be irrelevant. The POST still hangs in there for around 30 to 40 seconds before loading the windows.

Here're the Logs:

2018-03-09 19:08:46 EFI System Diagnostic 6.6.2.0 Started
2018-03-09 19:08:46 Load Options Blank
2018-03-09 19:08:46 Console Control Protocol Not Available
2018-03-09 19:08:46 SysDiagsBiosData2011 Configuration Variable Acquired, SysDiagsBiosData2010.Version 1
2018-03-09 19:08:46 Found HP Thermal Diagnostic Protocol
2018-03-09 19:08:46 [L]> System ID: 8101
2018-03-09 19:08:46 Failed Loading HP BIOS Image Interface Protocol (Not Found)
2018-03-09 19:08:46 [L]> Found 4 Processors 4 Enabled Processors
2018-03-09 19:08:46 [L]> MpService2 found Bsp at index 0
2018-03-09 19:08:46 [L]> Found 1 Absolute Pointer Protocol(s)
2018-03-09 19:08:47 [L]> 0 UART device path node found.
2018-03-09 19:08:47 System Family: = 1
2018-03-09 19:08:47 [L]> Failed to locate handle buff for serial IO protocol - Not Found
2018-03-09 19:08:47 [L]> Failed to bind serial io protocol - Not Found
2018-03-09 19:08:47 [L]> IsThunderboltAccessProtocolPresent(): Failed to Locate Thunderbolt Protocol. (Not Found)
2018-03-09 19:08:47 [L]> Language Selected is currently (eng).
2018-03-09 19:08:47 [L]> EULA: Bit 54:53 Key - 0x1
2018-03-09 19:08:49 Initializing Drive Library.
2018-03-09 19:08:49 TscPerSecond = 09A7E766Ch
2018-03-09 19:08:49 Installed DTD ATA Commands Protocol
2018-03-09 19:08:49 Found installed DTD ATA Commands Protocol supporting Packet Commands!
2018-03-09 19:08:49 Found 1 Hard Disk Drive.
2018-03-09 19:08:49 Drive 0 SMART Supported
2018-03-09 19:08:49 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB623528) to Drive 0
2018-03-09 19:08:49 Found 1 Optical Disk Drive.
2018-03-09 19:08:49 AtaCommandsBindBlockIoProtocol(): Linked Block I/O Protocol (0xAB6C83A8) to Drive 1
2018-03-09 19:08:49 2 Total ATA Drives Found
2018-03-09 19:08:49 Found 1 handles supporting EFI_EXT_SCSI_PASS_THRU_PROTOCOL (143B7632-B81B-4CB7-ABD3-B625A5B9BFFE).
2018-03-09 19:08:49 SCSI device connected at Target 0x0100FFFFFFFFFFFF-FFFFFFFFFFFFFFFF Lun 0x0
2018-03-09 19:08:49 Device Node Sata(0x1,0x0,0x0).
2018-03-09 19:08:49 Drive 2 - The Medium is Removable
2018-03-09 19:08:49 GetVPDPage(): PassThru() failed. (Device Error)
2018-03-09 19:08:49 ExtScsiPassThruInitScsiDriveData(2): GetVPDPage(80) failed. (Device Error)
2018-03-09 19:08:49 ExtScsiPassThruInitializeScsiDiskSupport(): ExtScsiPassThruInitScsiDriveData() failed. (Device Error)
2018-03-09 19:08:49 No handle found supporting EFI_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (52C78312-8EDC-4233-98F2-1A1AA5E388A5).
2018-03-09 19:08:49 No handle found supporting LEGACY_NVM_EXPRESS_PASS_THRU_PROTOCOL_GUID (EC51EF5C-2CF3-4A55-BF85-B63CA3B13F44).
2018-03-09 19:08:49 1 Total Hard Disc Drives Found
2018-03-09 19:08:49 1 Total Optical Disc Drives Found
2018-03-09 19:08:49 Found 1 Hard Disk Drives
2018-03-09 19:08:49 Found 1 Optical Disk Drives
2018-03-09 19:08:49 Found Legacy Bios Protocol.
2018-03-09 19:08:49 [L]> System ID: 8101
2018-03-09 19:08:49 System Model: = HP ProBook 450 G3
2018-03-09 19:08:49 System SKU: = P4P02EA#BH5
2018-03-09 19:08:49 System ID: 8101
2018-03-09 19:08:49 Type 11 OS Image: BUILDID#15WWR4AD301#SBH5#DBH5
2018-03-09 19:08:49 HDD 0 Type : ATA
2018-03-09 19:08:49 HDD 0 Model : TOSHIBA MQ01ABD100
2018-03-09 19:08:49 HDD 0 Firmware: AX1R2C
2018-03-09 19:08:49 HDD 0 Serial: 56SAPF86T
2018-03-09 19:08:49 ODD 0 Type : ATA
2018-03-09 19:08:49 ODD 0 Model : hp DVDRW SU208HB
2018-03-09 19:08:49 ODD 0 Firmware: HH00
2018-03-09 19:08:49 ODD 0 Serial: S1B06YDH4003G9
2018-03-09 19:08:49 DIMM 0 Serial Number: 1534955F
2018-03-09 19:08:49 DIMM 0 Part Number : M471B1G73DB0-YK0
2018-03-09 19:08:49 DIMM 1 Serial Number: E000C198
2018-03-09 19:08:49 DIMM 1 Part Number : CT102464BF160B.M16
2018-03-09 19:08:49 BIOS Revision: N78 Ver. 01.24
2018-03-09 19:08:49 [L]> Platform Vendor ID : 0x8086
2018-03-09 19:08:49 [L]> Platform Device ID : 0x1904
2018-03-09 19:08:49 [L]> EFI_HP_BATTERY_CONTROL_PROTOCOL_2010 is present.
2018-03-09 19:08:49 Type 11 1 tables
2018-03-09 19:08:49 Type (000000000000000Bh), Len (0000000000000005h), Handle (000000000000000Fh), String count (0000000000000003h)
2018-03-09 19:08:49 HPBATDET: Environment Variable not found.
2018-03-09 19:08:49 BATDET: Date 4//21//2016
2018-03-09 19:08:49 BATDET: 0
2018-03-09 19:08:49 [L]> BATDET: HP
2018-03-09 19:08:49 Retrieved BatterySafetyMode: 0.
2018-03-09 19:08:49 Starting Graphical System Diagnostic Menu
2018-03-09 19:08:54 System Extensive Test Selected
2018-03-09 19:08:54 [L]> Total Memory 16290MB, Free 15997MB (4095410 Pages)
2018-03-09 19:08:55 [L]> Calculated 0x000000007F9FE888 TSC Ticks per MB.
2018-03-09 19:08:55 Found 4 Partitions on Drive
2018-03-09 19:08:56 SectorPerCluster 0x8
2018-03-09 19:08:56 Cluster Size 0x1000
2018-03-09 19:08:56 Partition has 0x7F800 Clusters
2018-03-09 19:08:56 Volume is FAT32
2018-03-09 19:08:56 Drive 0, Partition 3 - Decoding FAT data
2018-03-09 19:08:56 Partition Starting LBA 0x74301800
2018-03-09 19:08:56 Partition Size in LBA 0x400000
2018-03-09 19:08:56 Partition (FAT32) Clusters: Read=0x474A Skipped=0x7B0B6 Total=0x7F800
2018-03-09 19:08:56 NTFS Blocks Used 6227985, Free 1386495
2018-03-09 19:08:56 EXT3 Blocks Used 0, Free 0
2018-03-09 19:08:56 FAT32 Clusters Used 18250, Free 503990
2018-03-09 19:08:56 Estimated Total Time Required = 30028s
2018-03-09 19:08:56 Battery Test Started
2018-03-09 19:08:58 [L]> EfiBatteryLibGetSmartAdapterStatus: AdapterStatus is '1'.
2018-03-09 19:08:58 System reports 1 batteries supported.
2018-03-09 19:08:59 Will not check battery charging since the DeepDischarge variable is TRUE
2018-03-09 19:08:59 [L]> Battery cell voltage difference is out of range. MaxCellVolt(4285 mV), MinCellVolt(158 mV).
2018-03-09 19:08:59 Battery 0 returned 0x0000000000000040 -- Retrying
2018-03-09 19:09:03 Will not check battery charging since the DeepDischarge variable is TRUE
2018-03-09 19:09:03 [L]> Battery cell voltage difference is out of range. MaxCellVolt(4285 mV), MinCellVolt(158 mV).
2018-03-09 19:09:03 Battery 0 returned 0x0000000000000040 -- Retrying
2018-03-09 19:09:06 Will not check battery charging since the DeepDischarge variable is TRUE
2018-03-09 19:09:06 [L]> Battery cell voltage difference is out of range. MaxCellVolt(4285 mV), MinCellVolt(158 mV).
2018-03-09 19:09:06 Battery 0 returned 0x0000000000000040 -- Retrying
2018-03-09 19:09:09 Battery 0 returned 0x0000000000000040
2018-03-09 19:09:10 Overall Battery Result = 3
2018-03-09 19:09:10 Error Code=0x601
2018-03-09 19:09:10 Serial Number : 5CD6225544
2018-03-09 19:09:10 Warranty Start Date : 04/21/2016
2018-03-09 19:09:10 WarrantyIDString size = 60
2018-03-09 19:09:10 Warranty ID = QAM96K-83G924-MFPX7G-C09W03
2018-03-09 19:09:41 System Extensive Test Completed

Balamita · ‎03-18-2018

I'm sorry for being pushy but it's getting on my nerves. It takes almost 30 to 40 seconds to get by the POST after a fresh windows installation. The Laptop itself seems to be very slow. Any ideas? Is it safe to downgrade the BIOS?

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