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‎08-11-2023 05:49 PM

HP Recommended

Why am I getting a popup that says, "HP recommends using an original power adapter from HP"?

I am using the original power adapter from HP

Category:
1 person had the same question
1 REPLY 1

‎08-14-2023 01:17 PM

HP Recommended

Hi @sissy7985,

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number/product number(SKU number) of your HP Product (if you need help, click here for information on how to find your model number/product number).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc., on your public post.

 

- Let me know the complete issue that you are facing with the unit.
- Let me know the version of the operating system installed on the computer.
- Error messages (if any). 


Take care and have a great day ahead.

Rainbow23 - HP Support.
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