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zBook Studio G5

Hi,

I am interested in buying a used HP laptop which was originally purchased new 3 months ago. The website that has the product tells me it has a 90 days used item warranty.

My understanding is that the item should still have its original 1Y warranty - even though the merchant's website displays their default used warranty policiy. Will it be possible for me to purchase a HP Care Pack / extended warranty - for example 3YR on-site with accidental protection?

Cheers,

Nils

1 REPLY 1
HP Recommended

@nilkai 

 

Although our Community cannot speak for HP in this situation, you can certainly ask HP.

Check with your regional HP Care Pack Services.

 

Warranty Check

 

       NOTE:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

 

  • If necessary, Select your Country on the main website page
  • Scroll down > To the right of Check multiple warranties, Click Continue
  • Enter the Serial Number and Countryfor one or more devices / systems to be checked
  • Check the box to verify you are "Not a robot"
  • Click Submit(at bottom of list entries)
  • When the page opens, Click View Details

 

HP Limited Warranty Statements (General Information)

Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document.  Optional Care Pack warranties differ by contract.

 

Care Pack - Optional Coverage Plans

Enter your product number in the form to view available Warranty plans for your computer

 

Reminder

  1. Always verify phone numbers in the HP website information.
  2. Not your region?  Scroll to the bottom of the page and click Flag > change to your region

 

More…

 

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We are a world community of HP enthusiasts dedicated to supporting HP technology.

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Answered? Click post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.