Showing results for 
Search instead for 
Did you mean: 
Level 1
7 4 0 0
Message 1 of 2
Flag Post


Power Button Light Doesnt Go Out

HP Recommended
HP ENVY 15 Notebook PC J0B65EA
Microsoft Windows 10 (64-bit)

My original OS was Windows 8 and I upgraded it to Windows 10.


When I used my laptop too long and shut it down, the power button light doesn't go out. I still have to press the power button to shut down completely. Any suggetions ? Thanks 🙂

Level 18
49,520 49,455 9,902 16,849
Message 2 of 2
Flag Post
HP Recommended



Try the following.


Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane.


In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and restart the notebook.


When windows has reloaded, download the IMEI driver directly from Intel on the following link, unzip the package and run the installer.


When the installation has completed, restart the notebook.


When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking.






****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****

Windows Insider MVP

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation