Power Cord HP Pavillion - JET 125V-7A - Work on 220V?

[AnonJ3]

Good afternoon, 

I just bought an HP Pavilion x360 two months ago in the US, but am currently residing abroad where the voltage is 220V and have been using a simple outlet adapter (not voltage adapter). 

I was told verbally from the vendor that the power supply is safe to plug into a 220V outlet, however I have noticed the power supply box getting quite warm when charging. The adapter box of the power supply says it is compatable for 100-240V. However, the actual cord says "JET 125V-7A LS-15 LINETEK E70782"

Will plugging this power supply into a 220V outlet harm my computer or the power supply? Do I need to use a voltage adapter? Do I need to purchase another cord for the wall to then plug into the power supply box?

Thank you, and I look forward to hearing from someone at HP soon. 

[Riddle_Decipher]

@AnonJ3

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

As I understand you need information on using the adapter on alternate power source,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you check your user guide for details?

While you respond to that, here's what you need to do:

Wikipedia has some pretty extensive information about power standards around the world. According to this information, the Philippines uses types A, B, and C plugs:

  

However, it operates at 220V, 60Hz. The US uses 120V 60Hz. So while your US plugs (Type A & B) will physically fit into the sockets in the Philippines, you need to be sure your devices are electronically compatible with 220V.

Most modern electronics (laptops, for instance) have auto-sensing power supplies, which accept 110V-240V, and adjust accordingly. Here's an image of my laptop power supply, with the relevant info circled (Which reads INPUT: 100-240V~1.5A 50-60Hz😞

If it's mentioned on the adapter, you should have no trouble using the same adapter on your current location as well.

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.