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‎12-14-2019 12:32 PM

HP Recommended
Product: HP 15-bs168cl
Operating System: Microsoft Windows 10 (64-bit)

Why does the power LED light not illuminate when this brand new notebook is turned on?  There are no issues with the operation of this laptop. I am unable to find any info relative to this issue on HP sites or Google.

 

Thank you in advance.

1 REPLY 1

‎12-17-2019 11:49 AM

HP Recommended

@Ivygent
Thank you for posting on the HP Support Community.

  • Could you please share the power button or computer picture?
  • Are you noticing the lights for the first time?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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