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‎01-31-2020 08:26 AM

HP Recommended
Product: HP Notebook - 15-bs544tu
Operating System: Microsoft Windows 10 (64-bit)

Recently I have installed windows 10 in my HP laptop, But I see some major issues like Fan and power light will stay on after shutting down, I have to press the power button for few seconds to shutdown. 

Can you please help me out and give solution how to rectify this issue.

I am using HP Notebook 15-bs544tu model.

If any more details you required let me know I can provide you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-31-2020 08:34 AM

HP Recommended

Hello, do you have the original hard drive?? Normally you just need to wait few minutes and your PC turn off totally.. 

If your PC turn always about 10 minutes, I recommend to you try to disable fast boot and tell me if your computer turn off normally: 

https://windowsable.com/how-to-enable-or-disable-fast-startup-in-windows-10/

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

View solution in original post

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3 REPLIES 3

‎01-31-2020 08:34 AM

HP Recommended

Hello, do you have the original hard drive?? Normally you just need to wait few minutes and your PC turn off totally.. 

If your PC turn always about 10 minutes, I recommend to you try to disable fast boot and tell me if your computer turn off normally: 

https://windowsable.com/how-to-enable-or-disable-fast-startup-in-windows-10/

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Was this reply helpful? Yes No

‎03-09-2020 04:34 AM

HP Recommended

hi its original hard disk. 

I have tried in your way but still same issue. can u let me know how to solve this issue

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‎03-09-2020 05:34 PM

HP Recommended

Hello, I recommend to you to use HP Support Assistant to upgrade all your drivers. You can install HP Support Assistant here: 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe

 

You can use Windows Update too for check drivers. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Was this reply helpful? Yes No
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