Power Supply a

[Jaskg]

My HP LAPTOP did not fully charge. Currently the laptop has no power and it is not powering on. I have checked all the adapters and the power cables. Everything seems to be OK, but it is not powering on. I have tried the hard power reset options provided in this community, but it’s not working. the light on the power port is also not lit up. What else can I try? 
Thanks in advance 

[Jerry_57]

Hi @Jaskg,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I hear that your HP Laptop is having power issues.

Could you please share the serial number of your laptop?

Meanwhile, kindly perform the power drain:

1) Shut down the computer. 

2) Unplug all the Adapters and peripherals connected. 

3) Press and hold down the power button for 15 to 20 seconds. 

4) Plug in the Adapter. 

5) Try to turn on the computer. 
 

Please help us by providing the Product serial number or product number in a private message so we can assist further.
 

Here is the link to find the product serial number: - Click here

Find product and serial numbers for HP PCs, printers, and accessories | undefined

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.