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05-22-2025 03:06 PM
HP Envy Touchscreen Laptop model ( 17-cg1075cl) which came with an AC adapter model TPN-LA14 (part# L23960-001), 65 w, (input 100v - 240v, 17a 50-60hz) (output 19.5 v 3.33a 65 0 w) and has a blue tip.
I recently purchased a new adapter model TPN- LA16 (part # L25298-001) with the same specs as original adapter and also has a blue tip. Is it interchangeable and safe to use the new adapter without causing any damage to the laptop?
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05-22-2025 03:59 PM - edited 05-22-2025 04:06 PM
From my memory, I replied your post a week ago. Where do you get part # from ? Both parts won't get you to nowhere
https://partsurfer.hp.com/?searchtext=L25298-001
https://partsurfer.hp.com/?searchtext=L23960-001
Your machine should use https://partsurfer.hp.com/?searchtext=L43267-005 for HP Envy 17-cgxxxx machines. Your machine is on the list, page 4.
Note: Its specs https://support.hp.com/gb-en/document/c07774033 which also shows it use 4 cell battery, not 3 cell.
Regards.
***
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05-22-2025 03:59 PM - edited 05-22-2025 04:06 PM
From my memory, I replied your post a week ago. Where do you get part # from ? Both parts won't get you to nowhere
https://partsurfer.hp.com/?searchtext=L25298-001
https://partsurfer.hp.com/?searchtext=L23960-001
Your machine should use https://partsurfer.hp.com/?searchtext=L43267-005 for HP Envy 17-cgxxxx machines. Your machine is on the list, page 4.
Note: Its specs https://support.hp.com/gb-en/document/c07774033 which also shows it use 4 cell battery, not 3 cell.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.