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- Power button and web cam shutter button not working

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12-03-2023 02:50 PM
The power button and the webcam shutter aren't working at all, the rest of the keyboard works, so this is making me think it's a driver issue, is there a fix for this. I have read other people are also experiencing the same problem
Is there a way to enable wake on keyboard in bios so any keyboard key can power it on?
12-04-2023 10:44 AM
Same here. This all happened after a firmware update on my laptop that installed automatically. Now I don't even want to try turning my laptop off in case I can't turn it back on if the power button is not working. Also camera shutter doesn't work here.
HP Spectre x360 16 inch 2-in-1 Laptop PC
12-08-2023 10:13 AM
Has anyone come up with a resolution to this? I was just trying to participate in a zoom call, and found out I can't use the camera, and that my camera toggle button, and power button now aren't working... please advise
12-08-2023 10:44 AM
Right after I posted my complaint, it got fixed for me, but I'm not sure which step solved it.
1 - Find the steps on how to roll-back the Bios to the previous version for your HP model (can't remember now, but should be similar).
2 . Your computer would restart in Bios Mode with the option to roll back to the previous version.
3. Select the option to roll back the Bios (i think it was the third or fourth option, again, I'm sorry I don't fully recall).
4. At this point the roll back FAILED, and I tried one more time, to no avail.
5 Gave up as it is my work laptop and had to keep working, the system restarted and once it boot to windows, everything was working again with the latest version intact.