• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-12-2019 07:54 AM

HP Recommended
Product: Hp pavilion dv7
Operating System: Microsoft Windows 7 (32-bit)

All of a sudden my power cord won't go in. I have 2 and neither will go in. It's like they are "locked out" HELP!!!

1 REPLY 1

‎08-14-2019 11:54 AM

HP Recommended

@Misty92M Welcome to HP Community!

If the cable fits into another computer but no longer fits into the DV7, this is most likely an issue with the laptop's charger connector and it may need to be repaired or replaced, I suggest you check if there's anything physically stuck inside the connector so you can have that removed and cleared.

 

If there are no obstructions as such, please have a local tech check the device with a working power cord or let me know if you had any accidents such as dropping the device on the floor, etc...

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.