Power is not on

[BSR0786]

Sn: removed Power is not on

[Kuroi_Kenshi]

Hi @BSR0786,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

If your HP Laptop PC 15-dw3000 is not powering on, follow these steps to troubleshoot and resolve the issue:

Check Power Source:

• Ensure that the power adapter is securely connected to both the laptop and the power outlet.
• Verify that the power outlet is functioning by connecting another device to it.
• Check for any visible damage on the power adapter and the cable.
• If possible, try using a different power adapter to see if the issue persists.

Perform a Hard Reset:

• Disconnect the power adapter and remove any external devices (e.g., USB drives, external displays).
• Press and hold the power button for about 15 seconds to discharge any residual power.
• Reconnect the power adapter and try powering on the laptop.

Verify Power Button:

• Ensure the power button is not stuck or damaged.
• Press the power button firmly to see if the laptop responds.

Remove any peripherals:

• Unplug all external devices, including USB peripherals, external displays, and docking stations.
• Try powering on the laptop with no external devices connected.

Connect to an External Display:

• Connect the laptop to an external monitor to check if the laptop is turning on but the display is not showing anything.
• If the external display works, it might be an issue with the laptop's internal display.

Check for BIOS or Hardware Issues:

• If the laptop provides any LED indicators or beeps when you try to power it on, take note of the patterns as they may indicate specific errors.
• Follow instructions in your HP user guide or support documentation for BIOS recovery if applicable.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,