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07-07-2024 10:14 PM
When I have my laptop on and remove the charger from the computer, it turns off. I have tested the charger and it's putting out 19 volts and power may not be going to the motherboard, can someone send me a link to the correct replacement power cable for the motherboard?
07-08-2024 06:07 AM
Hello Papasmurf27. how are you ?
I will send you the technical manual for the product, which may be able to help you with exactly what you need, or at least provide a basis.
Perhaps from page 16 onwards in the manual below, you will be able to locate the exact part and its appropriate part number.
https://h10032.www1.hp.com/ctg/Manual/c04763947.pdf
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