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‎08-02-2022 11:30 AM

HP Recommended
Product: HP EliteBook 840 G7 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello. When I woke up to plug in my AC adapter because it was low, the light was blinking 9 times every time I plugged it in. I have tried 3 different adapters and still the same thing. I did a battery test and said it was in very good condition but didnt detect the AC adapter. I can open my laptop and it will work but it just wont charge for some reason. Can someone help me find out why my laptop wont charge? Thank you!

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3 REPLIES 3

‎08-02-2022 12:35 PM

HP Recommended

@wetzelmation 

 

Blinking white: it is charging

 

Regards.

BH
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‎08-02-2022 01:09 PM

HP Recommended

It is not not charging though. It doesnt say its charging and when I plug the AC adapter in, it says no AC Adapter connected, but blinks white 9 times.

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‎08-02-2022 01:59 PM

HP Recommended

@wetzelmation 

 

That is a different story then. Please use the following Guide

 

           https://www.hp.com/us-en/shop/tech-takes/why-is-my-laptop-battery-not-charging

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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