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HP Notebook - 15-bs091ms
Microsoft Windows 10 (32-bit)

When I plug the cable into the AC charging port on my notebook computer sometimes it works and sometimes it doesn't. I'm thinking that the port is bad and not the cable because I've tried it with a different HP cable and I get the same result. The plug feels loose and will sometimes make contact if I hold it. Is it possible to replace the charging port or is it not worth it? This computer uses the round plug not a USB C like some of the newer notebooks do. Any advice would be appreciated. 

2 REPLIES 2
HP Recommended

I have same issue,  AC plug does not charge or run computer with or with out internal battery connected. tested cord , good, took to repair shop they tested cord and ac port both good but still no charge or run. battery died, comp shut off. everything was working normal no error msgs. just up and quit. comp. still at repair waiting for there reply.. will post if I get any good or bad news...good luck..

 

 

REQ

HP Recommended

Please keep me posted! I feel like it might just be time for a new computer but I'm not really in the mood to have to go through all that for something so trivial. 

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