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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Power socket

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03-20-2020 03:37 PM
The power supply socket on my Pavilion Model 15-cd040wm is broken. Where can I find a replacement? It is a special socket with 3 connections. +18V, +12V and common.
03-23-2020 06:01 AM
Hi @Chipshot35
Welcome to the HP Support Community. I'd be happy to assist you. As this is a hardware issue with the unit, please contact our HP Support team for Service Options:
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the appropriate option based on your preference.
6) Fill the web-form and proceed further.
Alternatively, you may order HP parts using HP Parts surfer. Kindly refer to this document.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee