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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (3B3W5AV)
Microsoft Windows 11

While plugged in, power source keeps switching between AC and battery every few seconds (see pic of battery report). making charging super slow.
Bought new HP charger, no help.
Updated drivers and BIOS, no help.
Ran diagnostic on HP PC hardware diagnostics - says everything works fine.
Ran UEFI diagnostic - says battery and AC source are good.
Uninstalled battery driver and restarted computer - didn't help.
Battery report.jpg

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