Pressing one key presses random keys around it

[jimmysofat6864]

This is hard to describe but when I press a key such as the "P" key it ends up typing out "0p'" instead of just the letter 'p'. This is not the only key affected as some random keys also show the same behavior.  Does anybody know of a fix? 

[arya122378]

First of all, you can update the keyboard driver. If there is no effect, you can clean the computer. The other is to consider the keyboard hardware failure.

[jimmysofat6864]

I uninstalled they keyboard driver and that didn't fix it. I also dusted out the keyboard and that didn't seem to fix it. I reseated the keyboard connector and that had a different outcome as now some keys didn't work and didn't repeat. If I were to replace the keyboard would that fix it? 

[HoopyLaggard]

I have a similar experience.  Just occasionally, on some keys.

The most frequent one is when pressing the delete key I get a '*' character and then the delete.  Always a '*'.

The left navigation key sometimes gives me a '7' character.

I ran the keyboard component test in the Hardware Diagnostics tool.  No issues found.

ZBook Fury 15 G7

BIOS S92 1.05.00

Windows 10 Pro 64 20H2 19042.1052

No pending updates in Support Assistant or Windows.

[HoopyLaggard]

Further...

I was previously using the component test from Windows.

When running the keyboard test in the BIOS diagnostics, pressing the NumLck key does nothing - doesn't register the keypress.

But if you then press something else immediatley afterwards, e.g. the Backspace key, both the NumLck and the Backspace are registered on the screen.  It's like the NumLck press is being cached somehow.

This is very odd (to me).

Not sure if this is a low-level driver issue (BIOS) or a problem in the test software.

[jimmysofat6864 · Accepted solution]

Yea I was experiencing similar issues in the keyboard diagnostics as well. I ordered a replacement keyboard and installed it myself and that seemed to fix the issue. Too bad the repair was harder than it needed to be as the keyboard was riveted to the top case.