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HP Recommended
HP Spectre x360 Convertible 13-ae002nq
Microsoft Windows 10 (64-bit)

Hi All,

So i bought the HP Spectre 360 ( HP Spectre x360 - 13-ae002nq)  few month ago and by searching for another HP product i said to myself to dig a little deep through Spectre Specs i just found out that i do not have on my keyboard the special key for privacy  screen that should have been placed on the functions panel . It bothers me because this property is advertise on the site for the Spectre laptops,  and i found technical specs in all user guides.

 

 i just need to know if on my product should me, can i find it somehow or there is non and i need to know why ?

12 Functions : "?" , lights, display, keyboard light, sound, player, airplane mode.

 

picture of my keyboardpicture of my keyboard

user guide info for my product nameuser guide info for my product name

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If you look at p. 12 of the Service Manual here:

 

Manual 

 

there are two different possible sets of action keys and I am going to bet you have the set at the bottom of the page. 

 

The privacy screen key is not shown on one of the sets of action keys; the lower one. In other words, not all models have this function key available. Was the model you bought specifically advertised as having the privacy screen feature?

View solution in original post

2 REPLIES 2
HP Recommended

If you look at p. 12 of the Service Manual here:

 

Manual 

 

there are two different possible sets of action keys and I am going to bet you have the set at the bottom of the page. 

 

The privacy screen key is not shown on one of the sets of action keys; the lower one. In other words, not all models have this function key available. Was the model you bought specifically advertised as having the privacy screen feature?

HP Recommended

Thank you very much for your answer !

Unfortunately, it was advertised  as heaving this special feature but this is a problem with my seller/provider, because when i picked the brand new item was not indicated what was different or not from the product displayed ! 

 

Thank you again and i discuss this matter with my provider !

 

Kind Regards, 

Vero 

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