Problem during recovery for a new SSD

[blancoal]

I'm upgrading my SSD. I created a recovery USB drive as the instructions recommended. When I put the new SSD in and tried the recovery, I get the error in the picture during the recovery process. I also tried rebooting with a recovery DVD that let me reformat the SSD with diskpart, so it looks like the machine can recognize the drive and use it. Chkdsk worked on it after that format, but the recovery failed the same way again. Any help appreciated.

[Paul_Tikkanen · Accepted solution]

Hi:

If the cloud recovery tool-generated recovery media doesn't work, the only suggestions I can offer are these:

1. Change the date in the BIOS to your notebook's 'Born on' date.  Some folks have reported that some of the trial software included in the HP image causes issues because today's date far exceeds their trial dates.

2. If that doesn't work, you will have to clean install W10 by making bootable installation media with the media creation tool from the link below.

Since your notebook's product key is encrypted in the BIOS, you will not need it to clean install W10.

Download Windows 10 (microsoft.com)

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

OMEN by HP - 17-w151nr Software and Driver Downloads | HP® Customer Support

[blancoal]

Thank you. I created the recovery image from the local hp recovery program. Is there a cloud option I can use to create another image that maybe will work?

[Paul_Tikkanen]

You're very welcome.

Sorry, I thought that is what you used.

Your PC is supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

You will need to create the media using another PC running W7 64 bit or newer (if yours is not working) and a 32 GB USB flash drive.

Here is an info link for how to use that utility...

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

[blancoal]

A few hours later...

Cloud image tool fails at the end after a long time, twice.

Created a DVD with a win10 installation. I keep running into the "could not prepare the computer to boot" error during installation from a DVD using a usb dvd drive. Found a lot of suggestions online, none worked so far.

Created a usb with win10 installation. Now it says I'm missing a driver to read it. It says I can put it on another usb drive to install it. I tried looking https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-17-w100-laptop-pc/12499486/model/1338625... but only found utilities to install drivers. Anyone know what driver i need to read the win10 install usb drive?

[blancoal]

Ah! got past the driver problem by using a different usb port. fingers crossed