• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

I have a victus 16 r0043ne with a rtx 4060 and an i7 13700h , when I'm playing games on hybrid mode (which uses both igpu and dgpu) and click on windows key or alt-tab the game crashes instantly for no reason , however when I tried discrete mode ( in the omen gaming hub)  which only uses the dgpu the problem got solved but I'm wondering if my igpu is not working normally or are there any hardware problems in my laptop .( i  am on win 11 pro)

1 REPLY 1
HP Recommended

If a game crashes when using the iGPU, but runs without issue while using the discrete GPU, that should lead you to understand that the iGPU isn't capable of running the game without crashes or other issues.

 

That is normal and is why the discrete GPU is there.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.