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‎10-05-2019 04:02 PM

HP Recommended
Product: G62-225DX
Operating System: Microsoft Windows 7 (32-bit)

My laptop is brand new i bought it 10 yrs ago i used it once & put it away and never used it again. When i start my laptop it says this ( Please install an operating system on your hard disk. I understand that my laptop is a little old but why is this showing up when i only used it once everything is as new as it was when i first bought it.

1 REPLY 1

‎10-08-2019 05:27 AM

HP Recommended

@Eggie77

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c01443371

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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