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‎08-07-2019 02:03 PM

HP Recommended
Product: Laptop 14-bp0xx,
Operating System: Microsoft Windows 10 (64-bit)

I have followed the discussion with HP-owners with the same Win 10 problem to update as me.

Who can help me which IRST Intel driver I must download and install to get rid of the problem?

My Product# is 2GG02EA#UUW

I have also noticed that I probably have to rename iaStorA.sys

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-07-2019 02:07 PM

HP Recommended

Hi:

 

Your PC has a M.2 SSD, so it doesn't need the IRST driver.

 

To update to the latest version of W10 (1903)...

 

Go to: C:\Windows\System32\drivers, find the iaStorA.sys driver and rename it to iaStorA_old.sys

 

Then you should be able to update to W10 v1903

View solution in original post

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3 REPLIES 3

‎08-07-2019 02:07 PM

HP Recommended

Hi:

 

Your PC has a M.2 SSD, so it doesn't need the IRST driver.

 

To update to the latest version of W10 (1903)...

 

Go to: C:\Windows\System32\drivers, find the iaStorA.sys driver and rename it to iaStorA_old.sys

 

Then you should be able to update to W10 v1903

Was this reply helpful? Yes No

‎08-07-2019 03:57 PM

HP Recommended

Tnkxs! Your support solved my problem!

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‎08-07-2019 06:38 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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